Daysha Reed
York,PA
Summary
Motivated worker experienced in the customer service. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Patient First Urgent Care Center
02.2025 - Current
- Assisted physicians with patient examinations and procedures, ensuring a smooth workflow.
- Administered medications and vaccinations, adhering to safety protocols and best practices.
- Managed patient records electronically, enhancing accuracy and accessibility of information.
- Coordinated appointment scheduling, optimizing clinic efficiency and patient flow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Server
Apexx Lounge
03.2024 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
Patient Care Technician/Phlebotomist
BioLife Plasma
08.2023 - 02.2024
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Server
Hooters
10.2022 - 12.2022
- Customer Service
- Worked cash register
- Stocked shelves & Racks
- Ensure only the highest quality food and drinks are served to guests
- Cleaning Duties
Server
Fusion Spice Bar and Grill
08.2020 - 12.2022
- Managed intoxicated guests and followed alcohol awareness procedures, Cleaned establishment, printed sales reports, counted cash drawers and took inventory to prepare bar for next shift, Prepare Hookahs.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
Dental Assistant
Paul B Levine DDS
06.2019 - 03.2021
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments.
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics.
- Sterilized and disinfected instruments and treatment rooms.
- Maintained a clean work area by sterilizing instruments after each use and disposing of contaminated materials properly.
- Set up dental instruments and supplies in alignment with dentist preferences.
Education
Certification - Cosmetology Business
Cecil County School of Technology
Northeast, MD05.2020
Diploma - undefined
Elkton High School
Elkton, MD05.2020
Skills
- Attention to Detail
- Cool Under Pressure
- Organizational Skills
- Professional Demeanor
- Multitasking
- Team building
- Interpersonal Skills
- Medical Records Management
- Patient Care Coordination
- Insurance Verification
- Medical terminology knowledge
- Venipuncture
- Sample Collection
- Stress Management
- Adaptability
- Time management abilities
- Self Motivation
- Reliability
- Goal Setting
- Mentoring and Coaching
- Direct Patient Care
- Professionalism
- Client documentation
- Empathy and Compassionate Care
- Behavior redirection
- Heartsaver CPR AED
- Patient Observation
- CPR/AED
- Continuous Improvement
Certification
- Basic Life Support
- CPR/First Aide
Timeline
Medical Assistant
Patient First Urgent Care Center
02.2025 - Current
Server
Apexx Lounge
03.2024 - Current
Patient Care Technician/Phlebotomist
BioLife Plasma
08.2023 - 02.2024
Server
Hooters
10.2022 - 12.2022
Server
Fusion Spice Bar and Grill
08.2020 - 12.2022
Dental Assistant
Paul B Levine DDS
06.2019 - 03.2021
Certification - Cosmetology Business
Cecil County School of Technology
Diploma - undefined
Elkton High School
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