Summary
Overview
Work History
Education
Skills
Timeline
Generic

Day’Sha Wells

Cleveland

Summary

Professional hospitality leader with strong background in managing dining experiences. Known for ensuring smooth operations and fostering team collaboration to achieve outstanding guest satisfaction. Skilled in staff training, conflict resolution, and adapting to changing needs. Reliable and results-focused, with keen eye for maintaining high standards in service and cleanliness.

Overview

16
16
years of professional experience

Work History

Dining Room Supervisor

Aberdeen Assisted Living
01.2022 - Current
  • Managed daily food service operations, ensuring timely meal service and adherence to dietary guidelines
  • Supervised and trained dining room staff, fostering a culture of excellence and continuous improvement
  • Ensured compliance with regulatory food service standards and sanitation requirements
  • Monitored resident satisfaction, addressing concerns to enhance dining experiences
  • Coordinated with the culinary team to develop menus and organize special events

Assisted Living Supervisor

Aberdeen Assisted Living
01.2020 - 01.2022
  • Led a team in providing high-quality care and food service for residents
  • Administered training programs for staff on food handling, safety, and resident care
  • Oversaw compliance with dietary restrictions and special meal requests
  • Collaborated with healthcare professionals to ensure patient dietary needs were met
  • Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues

Event Planning Business Owner

AOB Sweet Treats
01.2011 - Current
  • Managed large-scale food service events, overseeing catering staff and ensuring high-quality service
  • Conducted sanitation and food service training for employees to uphold health regulations
  • Developed and maintained strong vendor relationships for efficient resource management
  • Hired support staff teams for events, ensuring dependability and professionalism for clients

Behavioral Specialist Supervisor

Cuyahoga County Developmental Disabilities
01.2009 - 01.2017
  • Directed and coached staff in patient service strategies, ensuring adherence to health and safety regulations
  • Developed and monitored behavior support plans, ensuring personalized patient care
  • Conducted personnel training programs, emphasizing patient interaction and satisfaction
  • Evaluated and conceptualized the needs of individuals on the basis of the individual's history, data, interviews, and direct observation

Education

Associate of Applied Science - Criminal Justice

Bryant And Stratton College
Cleveland, OH
09-2012

Skills

  • Food Service Management
  • Staff Training & Development
  • Compliance with Dietary Guidelines
  • Scheduling & Resource Management
  • Team Leadership & Coaching
  • Regulatory Compliance (HIPAA, Food Safety)
  • Food safety

Timeline

Dining Room Supervisor

Aberdeen Assisted Living
01.2022 - Current

Assisted Living Supervisor

Aberdeen Assisted Living
01.2020 - 01.2022

Event Planning Business Owner

AOB Sweet Treats
01.2011 - Current

Behavioral Specialist Supervisor

Cuyahoga County Developmental Disabilities
01.2009 - 01.2017

Associate of Applied Science - Criminal Justice

Bryant And Stratton College

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Day’Sha Wells