Dayshaun Weston
Charlotte,NC
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
6
6
years of professional experience
Work History
Valet Attendant
Parking Management Company
03.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles.
Security Officer
Mckibbon Hotels
06.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer
Sunstate Security
06.2021 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Stowing
Amazon
11.2020 - 03.2021
- Maintained clean and organized workspaces to uphold safety standards.
- Safely stacked items to maximize space within acceptable safety limits.
- Inspected items for any damages and reported discrepancies to supervisor.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Arranged merchandise according to company standards to maintain tidy and organized stockroom.
Security Officer
G4S Secure Solutions
02.2018 - 11.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ06.2022
Skills
- Recommending Amenities and Services
- Payment Processing
- Customer Service and Support
- Problem-Solving
- Clean Driving Record
- Customer Service
- Standard Vehicle Operation
- Guest Flow Management
- Punctual and Reliable
- Guest Assistance
- Attention to Detail
- Multitasking and Organization
Timeline
Valet Attendant
Parking Management Company
03.2023 - Current
Security Officer
Mckibbon Hotels
06.2022 - Current
Security Officer
Sunstate Security
06.2021 - 06.2022
Stowing
Amazon
11.2020 - 03.2021
Security Officer
G4S Secure Solutions
02.2018 - 11.2020
Associate of Arts - Criminal Justice
University of Phoenix