Kenisha Kelly
Cape May Court House,NJ
Summary
Dedicated Certified Senior Immunizing Pharmacy Technician with expertise in immunization administration and regulatory compliance. Committed to enhancing patient safety and improving workflow through effective communication and meticulous attention to detail.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Certified Senior Immunizing Pharmacy technician
Walgreens
Charlotte, North Carolina
04.2025 - Current
- Calibrated instruments to ensure precise measurements during operations.
- Administered immunizations in accordance with public health guidelines.
- Educated patients on vaccine benefits and potential side effects.
- Documented patient immunization records accurately in electronic systems.
- Collaborated with healthcare teams to coordinate vaccination campaigns.
- Responded to patient inquiries regarding immunization schedules and policies.
- Assisted with customer requests and answered questions to improve satisfaction.
Pharmacy Operations Manager
Walgreens
Charlotte, North Carolina
04.2025 - Current
- Oversaw daily pharmacy operations, enhancing workflow and service delivery through streamlined processes.
- Ensured compliance with regulatory standards and company policies in pharmacy operations.
- Implemented inventory management practices to sustain optimal stock levels.
- Coordinated with healthcare providers to ensure timely fulfillment of patient medication requirements.
- Supervised pharmacy staff, providing training and support for improved performance.
- Addressed customer inquiries and resolved prescription service issues, improving patient satisfaction.
Senior Certified Pharmacy Technician
Walgreens
Charleston, North Carolina
12.2011 - 04.2015
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
- Utilized pharmacy management software for prescription processing and record-keeping.
- Adhered to regulatory guidelines for controlled substances handling and documentation.
- Managed workflow within the pharmacy department while adhering to all state regulations.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Compiled customer demographic, allergy, and medical history background.
Education
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ07-2022
Skills
- Immunization administration
- Prescription processing
- Pharmacy software utilization
- Regulatory compliance
- Drug safety
- FDA drug safety guidelines
- Inventory management
- Insurance verification
- Insurance reconciliation
- Dosage form preparation
- Workflow optimization
- Issue resolution
- Customer management
- Attention to detail
- Communication skills
- Pharmacy ethics
- Patient confidentiality
Certification
- Covid Immunization Certification
- PTCB Certification
- Pharmacy technician Certification
Timeline
Certified Senior Immunizing Pharmacy technician
Walgreens
04.2025 - Current
Pharmacy Operations Manager
Walgreens
04.2025 - Current
Senior Certified Pharmacy Technician
Walgreens
12.2011 - 04.2015
Associate of Arts - Criminal Justice
University of Phoenix