Melissa Flores
Buda,TX
Summary
.
A positive, compassionate individual with a strong aptitude for patient care and support. Equipped with thorough knowledge of medical terminology and the ability to perform basic clinical tasks. Recognized for a strong work ethic and excellent communication skills. Dedicated to improving the well-being of patients through attentive and empathetic care.
Overview
4
4
years of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreens
01.2021 - Current
- Advocated for patients' compliance with medication guidelines.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collaborated with pharmacists to review and verify prescriptions, ensuring accurate dosages, drug interactions, and possible allergies were considered before dispensing medications.
- Improved patient satisfaction scores by delivering exceptional customer service in a fast-paced, high-volume pharmacy setting.
- Responsible for operating the pharmacy system to obtain patient and drug information and processing insurance claims on prescriptions
- Contributed substantially toward increased vaccination rates within community through active promotion of immunization programs.
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
Education
Licensed Vocational Nurse - Nursing
Blinn College
Brenham, TX12-2024
Skills
- Immunization administration
- Urinary Catheter Insertion/Removal (female and male)
- Sterile Wound Care
- NG tube Insertion/Removal
- Vital Signs
- Blood Glucose Monitoring
- Head-to-Toe Assessment
- Tracheostomy Care
- Medication administration
- Telemetry Application and Monitoring
- IV Initiation/Discontinuation
- Creative thinking
Timeline
Senior Certified Pharmacy Technician
Walgreens
01.2021 - Current
Licensed Vocational Nurse - Nursing
Blinn College
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