Daysy Garcia
Joshua Tree,California
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
District Manager (Promoted)
Liberty Military Housing
Twentynine Palms, California
10.2024 - 08.2025
- Directed operations for a portfolio of 610 military family homes, including 2–4 bedroom residences with 1 to 3 car garages, 17 playgrounds, 8 basketball courts, a dog park, a clubhouse, and a swimming pool.
- Led and supervised a 16-person team consisting of maintenance technicians, maintenance supervisors, service coordinators, customer service representatives, porters, housekeepers, and an assistant district manager.
- Managed a $1.5M annual operating budget, conducting monthly financial deep dives, expense tracking, and variance analysis to ensure fiscal responsibility, and cost control.
- Oversaw rent collections, deposits, and financial reporting while maintaining compliance with company and military housing requirements.
- Ensured on-time home readiness by managing turn schedules, inspections, and service expectations to meet occupancy and quality standards.
- Coordinated and negotiated with vendors and contractors, including weekly landscape walks, purchase orders, and service agreements, while keeping all spending within budget.
- Directed displacement, remediation, and mitigation efforts for incidents involving mold, water intrusion, and property damage, including incident reporting, and resident communication.
- Maintained daily communication with residents to resolve concerns, provide updates, and ensure compliance with safety and property management procedures.
- Handled recruitment, hiring, onboarding, payroll, and performance management for all on-site staff.
- Conducted daily team meetings and weekly operational reports to track performance, ensure accountability, and align team goals.
- Provided full-scope property and staff oversight, ensuring regulatory compliance, resident satisfaction, and operational excellence across the district.
Leasing Coordinator
Liberty Military Housing
Twentynine Palms, California
04.2024 - 10.2024
- Coordinated property showings and engaged prospective tenants effectively.
- Assisted in preparing marketing materials for available rental units.
- Processed rental applications and conducted background checks thoroughly for civilian and military families.
Community Manager
Anza Management
Fontana, CA
10.2015 - 05.2023
- Management skills, including leasing, marketing, resident relations/control, and customer service.
- Proficient in Yardi software.
- Experience with all financial-related issues, maximizing income, collections, budgeting, bank deposits, and processing invoices.
- Overseeing and scheduling maintenance and janitorial staff.
- Meeting with vendors and contractors.
- Placing orders through HD Supply.
Waitress/server
Mariscos Mazatlan
Moreno Valley, CA
02.2012 - 02.2013
- Took orders for food and drinks and delivered them to guests.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Checked back with customers throughout meal service to ensure satisfaction.
- Checked with customers to ensure that they were enjoying their meals.
- Served alcoholic beverages responsibly in accordance with state laws.
Education
High School Diploma -
Orange County Outreach Program
Orange County 07-2012
Skills
- Community Marketing
- Income and Expense Management
- Operations Management
- Financial Budgeting and Reporting
- Fair housing training
- Safety Training
- Bilingual in English and Spanish
- Harassment Training
- Property Management
- Conflict Handling
- Customer Relationship Management
Languages
Spanish
Professional
Timeline
District Manager (Promoted)
Liberty Military Housing
10.2024 - 08.2025
Leasing Coordinator
Liberty Military Housing
04.2024 - 10.2024
Community Manager
Anza Management
10.2015 - 05.2023
Waitress/server
Mariscos Mazatlan
02.2012 - 02.2013
High School Diploma -
Orange County Outreach Program