Dayton Vega

• Assisted human resources and practice managers in interviewing and training potential healthcare professionals, with a goal toward efficient practice workflow.

• Managed front desk operations, including scheduling, documentation, and insurance verification.
• Processed and maintained confidential patient records with a strong focus on accuracy and compliance.
• Trained and supervised administrative staff to ensure efficient workflow.
• Communicated policies and procedures to patients, addressing inquiries and concerns.
• Assisted in onboarding new healthcare professionals and coordinated office operations.
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Verified and processed sensitive patient information while ensuring compliance with privacy regulations.

Scheduled medical procedures and appointments, maintaining accurate records.

Assisted emergency calls, directing patients to appropriate medical services.

Developed a streamlined referral process, enhancing efficiency for doctors, staff, and patients.

Provided client services while managing scheduling and administrative tasks.