Daytona Sargent
San Diego,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Friendly face and person who is open to any conversation with coworkers and customers.
Overview
2
2
years of professional experience
Work History
Retail Sales Agent
Catamaran Resort & Spa
02.2024 - Current
- Increased sales by providing exceptional customer service and product knowledge.
- Conducted weekly merchandise audits to ensure proper pricing and accurate inventory counts.
- Supported store promotions by actively informing customers about ongoing deals and special offers.
- Managed inventory levels effectively, minimizing out-of-stock situations and ensuring efficient stock replenishment.
- Maintained a clean, organized store to create a welcoming atmosphere for shoppers.
- Utilized point-of-sale systems proficiently, streamlining checkout processes for improved efficiency.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Retail Sales Associate
Forever21
07.2022 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
The Charter School of San Diego
San Diego, CA11.2024
Skills
- Patience and Empathy
- Goal-oriented mindset
- Friendly and Helpful
- Cash handling proficiency
- Store maintenance
- Loss prevention awareness
- Teamwork and Collaboration
- Customer Service
Timeline
Retail Sales Agent
Catamaran Resort & Spa
02.2024 - Current
Retail Sales Associate
Forever21
07.2022 - 01.2024
The Charter School of San Diego
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