Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Solutions Specialist
AT&T
Phoenix, US
11.2024 - Current
Provide high-level customer service in a fast-paced retail environment, assisting with device setup and billing issues.
Educated customers on latest AT&T wireless products to enhance user experience.
Managed accounts, troubleshooting, and service optimization using AT&T's proprietary systems.
Collaborated with team leads to improve workflow and maintain excellent customer satisfaction scores.
Business Development Intern
Enterprise Rent-A-Car (Summer 2024)
Tempe, AZ
05.2024 - 10.2024
Acquired hands-on experience in customer retention strategies and contract management.
Shadowed leadership during branch meetings to enhance understanding of productivity tracking.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Logistics & Operations Supervisor
Sodexo
Phoenix, AZ
02.2022 - 04.2024
Supervised over 12 warehouse staff, enhancing daily output levels.
Led safety and equipment training programs to ensure compliance.