Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Check to ensure that appropriate changes were made to resolve customers' problems
Refer unresolved customer grievances to designated managers for further investigation
Food Prep
Place food servings on plates or trays according to orders or instructions
Prepare food items, such as sandwiches, salads, soups, or beverages
Take food orders and relay orders to kitchens or serving counters so they can be filled
Record amounts and types of special food items served to customers
Stock service stations with items, such as ice, napkins, or straws
Hospitality
Greet, register, and assign rooms to guests of hotels or motels
Transmit and receive messages, using telephones or telephone switchboards
Advise housekeeping staff when rooms have been vacated and are ready for cleaning
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies
Record guest comments or complaints, referring customers to managers as necessary
Corps Member
Student Conservation Association, Upstate New York
- 01.2024
Houseman
Hyatt Place, Washington, DC
01.2021 - 01.2024
Student
Project Empowerment, Washington DC
01.2023 - 01.2024
Pizza Cook/Dishwasher
Bertucci’s Brick Oven Pizza & Pasta, Washington, DC
01.2019
Corps Member
River Corps, Washington, DC
01.2018
Summer Intern
Bennett Babies, Washington, DC
01.2018
Enumerator/Sales Agent
SafeLink Wireless, Washington, DC
01.2018
Courier
UberEats, Washington, DC
01.2017 - 01.2018
Cook
Petworth Cafe, Washington, DC
01.2016
Laborer
All Labor Solutions, Washington, DC
01.2015 - 01.2016
Landscaper
Micro Federal, Washington, DC
01.2013
Education
High School Diploma - undefined
Theodore Roosevelt High School
Washington, DC
Skills
Customer service advocacy
Customer service and engagement
Customer service support
Orthotic customer service
Certification
Commercial Use Food Slicers
OSHA10 Certification
CPR/First Aid Certification
Commercial Use Food Warmers
Personal and Customer Service
Public Safety and Security
Wilderness First Responders
Timeline
Student
Project Empowerment, Washington DC
01.2023 - 01.2024
Houseman
Hyatt Place, Washington, DC
01.2021 - 01.2024
Pizza Cook/Dishwasher
Bertucci’s Brick Oven Pizza & Pasta, Washington, DC
01.2019
Corps Member
River Corps, Washington, DC
01.2018
Summer Intern
Bennett Babies, Washington, DC
01.2018
Enumerator/Sales Agent
SafeLink Wireless, Washington, DC
01.2018
Courier
UberEats, Washington, DC
01.2017 - 01.2018
Cook
Petworth Cafe, Washington, DC
01.2016
Laborer
All Labor Solutions, Washington, DC
01.2015 - 01.2016
Landscaper
Micro Federal, Washington, DC
01.2013
Customer Service
Food Prep
Hospitality
Corps Member
Student Conservation Association, Upstate New York