Dayyani Arboleda
Pearland
Summary
Dedicated individual seeking a Vet Technician role with 2 years of experience in animal care and client service. Skilled in kennel management, coordinating animal feeding, medication schedules, and exercise routines. Proficient in maintaining accurate records and providing administrative support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
League City
04.2024 - 02.2025
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Provided exceptional service to high volume of daily customers.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
CSR & ACA
The Pet Palace
01.2023 - 03.2024
- Maintained cleanliness and organization of animal care areas, ensuring a safe environment adhering to health and safety protocols
- Managed the upkeep of both digital and physical records, contributing to efficient office operations
- Supervised kennel technicians, and coordinated the scheduling of animal feedings, medication administration, and exercise routines
- Administered medications and treatments as prescribed by veterinarians.
- Responded to emergency situations involving animals in a timely manner.
Receptionist
Americas Best Contacts and Eyeglasses
01.2022 - 01.2023
- Managed appointment scheduling and confirmation, ensuring accuracy and efficiency in client bookings
- Facilitated seamless communication by handling incoming calls and directing them to relevant departments
- Provided administrative assistance, including document organization, information updates, and support with office equipment use
Education
Associate of Applied Science - Veterinary Technology
Vet Tech Institute of Houston
10.2025
High School Diploma -
J. Frank Dobie High School
01.2022
Skills
- Spanish
- English
- Bilingual
- Customer Service
- Fast Thinker
- Team Oriented
- FearFree
- Medical record-keeping
- Anesthesia monitoring
Certification
FearFree Certification, Anprolene Certification, Proheart 12 certification
Timeline
Server
Olive Garden
04.2024 - 02.2025
CSR & ACA
The Pet Palace
01.2023 - 03.2024
Receptionist
Americas Best Contacts and Eyeglasses
01.2022 - 01.2023
Associate of Applied Science - Veterinary Technology
Vet Tech Institute of Houston
High School Diploma -
J. Frank Dobie High School