Dayzhia Young
Cerritos,CA
Summary
Proactive and results-driven Sales Associate with a proven track record at SkyZone Entertainment, enhancing customer satisfaction and loyalty through exceptional service and relationship building. Excelled in a high-stress retail environment by leveraging outstanding problem-solving and teamwork skills. Regularly contributed to team success, sharing best practices and fostering a collaborative store atmosphere.
Overview
1
1
year of professional experience
Work History
Sales Associate
SkyZone Entertainment
06.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Associates Degree - Criminology
Long Beach City College
Long Beach, CASkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Excellent people skills
- Relationship Building
- Outgoing Personality
- Stocking and Receiving
- Cleaning techniques
Timeline
Sales Associate
SkyZone Entertainment
06.2021 - 06.2022
Associates Degree - Criminology
Long Beach City College
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