Jordan King
Fayetteville,NC
Summary
A dynamic Team Leader at SkyZone Entertainment, I excelled in elevating customer satisfaction through effective problem-solving and leadership. By mentoring staff and optimizing daily workflows, I fostered a collaborative and inclusive culture, significantly enhancing team motivation and safety standards.
Overview
2
2
years of professional experience
Work History
Team Leader
SkyZone Entertainment
04.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
King Institute
Fayetteville, NC05-2023
Skills
- Team motivation
- Daily workflow improvement
- Mentoring
- Safety
- Safety processes and procedures
- Leadership
- Problem-solving abilities
Timeline
Team Leader
SkyZone Entertainment
04.2023 - Current
High School Diploma -
King Institute
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