Dazaire Jackson
Converse,TX
Summary
Dependable Concessions Cashier with proven track record of success in handling cash and card transactions and providing excellent customer service. Personable and efficient in delivering general food service for dining and take-out experience. Committed to driving sales and increasing customer satisfaction. Enthusiastic Head Cashier with 3 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
5
5
years of professional experience
Work History
Concessions Cashier /Assistant Office Administrator
Levy Restaurants - Q2
09.2022 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Supported supervisors with proactive correspondence management, document coordination and customer relations.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
Certified Medical Assistant
Little spurs pediatric urgent care
New Braunfels, Texas
10.2024 - 04.2025
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Documented notes during patient visits.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Performed administrative duties such as answering phones and filing paperwork.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Kept facility stocked with necessary supplies, equipment and instruments.
Certified Medical Assistant
HCA Healthcare: Methodist Hospital
Converse, TX
03.2024 - 10.2024
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Handled general office duties to support administrative staff during peak hours.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Prepared treatment rooms for patient examinations.
- Administered injections under the direction of a physician or nurse practitioner.
General Merchandiser , Remodel Team
Target
11.2022 - 03.2023
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Completed efficient weekly pricing changes for general merchandise categories.
- Set up regular and promotional signage throughout sales floor.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
Cashier Team Lead
Levy Restaurants - AT&T Center
10.2021 - 03.2023
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Sales Floor Associate , Recovery
Macys Department Store
10.2020 - 01.2021
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Alerted customers to upcoming sales events and promotions.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Apparel Sales Associate
Walmart
05.2020 - 10.2020
- Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
- Created stunning displays to capture customer attention. and increase sales.
- Cleaned, closed and secured store at end of shift.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Certificate - Medical Assisting
Stepful
10.2023
High School Diploma -
Judson High School
Converse, TX06.2022
Galen College of Nursing
San Antonio, TXSkills
- Communications Strategies
- Employee Performance Evaluations
- Overcoming Obstacles
- Processing Procedures
- Managing Office Supply Inventory
- Hospitality and Accommodation
- Time Management
- Strategic Planning
- Compassionate Communication
- Merchandise Sales
- Copying and Scanning
- Patient education
- Vital signs assessment
- Medical supply management
- Electronic health records
- Clinical documentation
- Inventory control
- Customer service
- Effective communication
- Problem solving
- Equipment sterilization
Timeline
Certified Medical Assistant
Little spurs pediatric urgent care
10.2024 - 04.2025
Certified Medical Assistant
HCA Healthcare: Methodist Hospital
03.2024 - 10.2024
General Merchandiser , Remodel Team
Target
11.2022 - 03.2023
Concessions Cashier /Assistant Office Administrator
Levy Restaurants - Q2
09.2022 - Current
Cashier Team Lead
Levy Restaurants - AT&T Center
10.2021 - 03.2023
Sales Floor Associate , Recovery
Macys Department Store
10.2020 - 01.2021
Apparel Sales Associate
Walmart
05.2020 - 10.2020
Certificate - Medical Assisting
Stepful
High School Diploma -
Judson High School
Galen College of Nursing
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