Dazour Neville
Indianapolis,IN
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Shift Leader
On Demand Staffing South Shelby Ave
Indianpolis, Indiana
12.2017 - 02.2018
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Crew Member
Villa Italian Kitchen
Indianapolis, IN
08.2018 - 03.2019
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Supported great dining and meal experiences for guests.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Prepared products following restaurant, health, and safety standards and procedures.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Documented customer orders and conveyed special requests to kitchen staff.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Completed milkshakes and ice cream desserts for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Brewed coffee and tea and changed out drink station syrups.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
Education
No Degree -
Arsenal Technical High School
Indianapolis, INNo Degree -
Emmerich Manual High School
Indianapolis, INHigh School Diploma -
Christel House Dors South
Indianapolis, IN01.2022
Skills
- Food Packaging and Labeling
- Employee Training and Supervision
- Documentation and Recordkeeping
- Dependable and Cooperative
- Serving and Bussing
- Stocking and Replenishing
- Supply Ordering
- Packaging and Labeling
- Cash Drawer Operations
- Coffee and Tea Service
- Cleaning and Sanitizing
- Food and Beverage Service
- Stocking and Replenishment
- Cash Handling
- Customer Relations
- Payment Processing
- Front of House Management
- Espresso and Tea Beverage Service
- Drive Thru Operations
- Back of House Management
Timeline
Crew Member
Villa Italian Kitchen
08.2018 - 03.2019
Shift Leader
On Demand Staffing South Shelby Ave
12.2017 - 02.2018
No Degree -
Arsenal Technical High School
No Degree -
Emmerich Manual High School
High School Diploma -
Christel House Dors South