Krislyn James
Lexington,NC
Summary
Dependable Shift Leader with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Enthusiastic about helping team members and myself improve performance and suceed.
Overview
4
4
years of professional experience
Work History
Shift Leader
Walgreens
Lexington, NC
10.2021 - Current
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
- Identified opportunities for operational improvements and communicated them to management.
- Conducted regular inventory checks to maintain accurate stock levels.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Handled cash register transactions accurately while providing excellent customer service.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Reviewed daily sales reports and monitored financial performance metrics.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Performed administrative tasks including filing documents, data entry.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Completed opening and closing duties to facilitate business operations.
Picker Packer
Kidbox
Lexington, NC
07.2021 - 09.2021
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Inspected and verified shipments for accuracy and quality assurance.
- Utilized RF scanners to track inventory movements throughout the facility.
- Labeled packages accurately with destination addresses for shipping purposes.
- Assembled boxes or other containers for packing goods prior to shipment.
- Reported any damaged products to supervisor immediately upon discovery.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
Head Chef
Dusinas
Lexington, NC
10.2020 - 05.2021
- Organized kitchen staff to ensure efficient operations during peak service hours.
- Trained new kitchen staff in food safety regulations and proper cooking techniques.
- Monitored food production to guarantee quality standards were met.
- Established portion control guidelines to reduce waste and maximize profits.
- Inspected ingredients and equipment to ensure they meet quality standards.
- Supervised the preparation of meals according to customer orders in a timely manner.
- Conducted daily line-checks of all products used in meal preparation for freshness and quality assurance.
- Addressed customer complaints promptly and professionally while maintaining high standards of customer service.
- Resolved conflicts between kitchen staff members in a professional manner.
Picker Packer
Chewy Warehouse
Salisbury, NC
01.2020 - 10.2020
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Coordinated with shipping and receiving teams to ensure on-time delivery of products.
- Unloaded and loaded trucks with merchandise for distribution.
- Organized inventory in the warehouse according to established procedures.
- Inspected packages for accuracy and completeness before shipping.
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Lexington Senior High School
Lexington, NC08-2019
Skills
- Customer Service
- Cash Handling
- Returns processing
- Cash Register Operation
- Customer Assistance
- Drawer balancing
- Money Handling
- Order Taking
- Customer service excellence
- Storage Organization
- Picking and processing
- Shipping and packaging
- Barcode scanning
- Loading and unloading
- Sorting and Categorizing
- Order Picking
- Warehouse Safety
- Packaging and Labeling
- Prescription Filling
- Insurance Billing
- Insurance Verification
- FDA Drug Safety Guidelines
- Problem-solving skills
- Work Delegation
- Workplace Safety
- Team motivation
- Technical knowledge
- Employee Training
- Customer Service Management
- Positive Attitude
- Motivational Leadership
Timeline
Shift Leader
Walgreens
10.2021 - Current
Picker Packer
Kidbox
07.2021 - 09.2021
Head Chef
Dusinas
10.2020 - 05.2021
Picker Packer
Chewy Warehouse
01.2020 - 10.2020
High School Diploma -
Lexington Senior High School