DAZSHA NEALY
Eatontown,NJ
Summary
I am a results-oriented healthcare administrative professional with over 8 years of experience in managing healthcare facility operations, streamlining administrative processes, and ensuring compliance with industry regulations. I have demonstrated ability to improve efficiency, reduce costs, and enhance patient satisfaction through effective communication and problem-solving skills. Adept at multitasking in fast-paced environments while maintaining meticulous attention to detail. Seeking to leverage my expertise to contribute to a dynamic organization.
Overview
9
9
years of professional experience
Work History
Promotion/Health Information Specialist II
Datavant
09.2023 - Current
- Promoted a culture of continuous improvement within the team by actively seeking feedback from colleagues and supervisors regarding workflow efficiencies and areas for growth.
- Served as the resource for other team members by sharing expertise and knowledge on complex health information management topics, contributing to overall departmental success.
- Development and deliverance of training programs to educate staff on best practices for health information management.
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Collaboration with healthcare providers and insurance companies to facilitate the exchange of medical data and streamline workflows.
- Performance of audits to ensure compliance with HIPAA regulations and other healthcare data security standards.
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Developed comprehensive training materials for incoming Health Information Specialists, ensuring a smooth onboarding process and consistent performance standards across the team.
Medical Receptionist
KBT Eye Diagnostic Center
08.2021 - 07.2022
- Assisted in maintaining a clean and organized reception area, contributing to a welcoming environment for patients and staff
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner
- Streamlined appointment scheduling for improved patient flow and reduced wait times
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed
Registered Medical Assistant (RMA)
VNA Health Group
05.2016 - 08.2021
- Experienced in maintaining patient medical records and documenting patient interactions in electronic health records systems
- Excellent communication and interpersonal skills, ensuring patients feel comfortable and informed during their medical appointments
- Efficiently handle a high volume of incoming calls to assist patients with scheduling appointments, answering questions, and providing medical advice
- Utilize strong communication skills to effectively relay information between patients and healthcare providers
- Collaborate with other members of the healthcare team to ensure seamless patient care and timely follow-up on any concerns
Registered Medical Assistant (RMA)
Arthritis & Osteoporosis Associates
06.2015 - 05.2016
- Administered injections, prepared examination rooms, and assisted physicians in patient examinations and procedures
- Managed patient appointments, medical records, and insurance verification to ensure efficient clinic operations
- Conducted basic laboratory tests, such as blood draws and urine analysis, and accurately recorded results
- Provided patient education on medication instructions, treatment plans, and post-procedure care
- Demonstrated exceptional communication skills in interacting with patients, family members, and healthcare team members in a professional and compassionate manner
Health Information Specialist I
Datavant
09.2022 - 09.2023
- Analyzation and maintenance of electronic health records for accuracy and compliance with industry standards
- Development and deliverance of training programs to educate staff on best practices for health information management
- Performance of audits to ensure confidentiality, security, and proper release of patient health information
- Collaboration with healthcare providers and insurance companies to facilitate the exchange of medical data and streamline workflows
- Performance of audits to ensure compliance with HIPAA regulations and other healthcare data security standards
- Compilation and analyzation of health data to generate reports for healthcare providers and Administrators
- Implemented policies and procedures to improve efficiency and accuracy in health information management.
Education
High School Diploma -
Academy Charter High School
New JerseyUndergraduate Certificate in Registered Medical Assistant -
Brookdale Community College
New JerseySkills
- HIPAA Compliance Knowledge
- Release of Information Requests
- Computer Software Proficiency
- Office Administration Experience
- Multitasking proficiency
- Stress Management Strategies
- Medical Charting
- Letter preparation
- Mail Management
- Documentation
- Office Administration
- Medical Records Management
Timeline
Promotion/Health Information Specialist II
Datavant
09.2023 - Current
Health Information Specialist I
Datavant
09.2022 - 09.2023
Medical Receptionist
KBT Eye Diagnostic Center
08.2021 - 07.2022
Registered Medical Assistant (RMA)
VNA Health Group
05.2016 - 08.2021
Registered Medical Assistant (RMA)
Arthritis & Osteoporosis Associates
06.2015 - 05.2016
High School Diploma -
Academy Charter High School
Undergraduate Certificate in Registered Medical Assistant -
Brookdale Community College