Versatile Ophthalmic Technician skilled in seamlessly managing both the medical and administrative aspects of healthcare facilities. Proficient in conducting comprehensive assessments of pupils, confrontation fields, and anterior chamber depths. Demonstrates exceptional organization and efficiency, with a deep understanding of medical terminology and various eye diseases. A detail-oriented team player with robust organizational abilities, capable of multitasking with precision. Actively pursuing a full-time position that provides professional challenges while leveraging interpersonal strengths, superior time management, and problem-solving expertise.
Hi, I’m
Jeremiah Joseph
Gainesville,FL
Summary
Overview
7
years of professional experience
1
Certification
Work History
Vitreo Retinal Associates
OphthalmicTechnician
08.2022 - Current
Job overview
- Collaborated closely with a medical practitioner during patient visits, providing invaluable support and assistance in delivering high-quality healthcare services.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Publix
Customer Service Lead
02.2019 - 08.2023
Job overview
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Greeted customers and listened closely to problems described to determine solutions.
Top Golf
Food Runner
12.2017 - 01.2019
Job overview
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cultivated warm relationships with regular customers.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Greeted customers and provided outstanding customer service.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Stephen P. Clark Center
Intern
06.2016 - 08.2016
Job overview
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Education
Santa Fe CollegeGainesville, FL
No Degree from Graphic Design
University Overview
- 5000 Role Models Wilson Scholarship Recipient
- Elected Captain of Miami Norland Football Team
- Extracurricular Activities: Track and Field
- Black Student Union Member
Skills
- Ophthalmic Equipment Expertise
- Supplies Inventory
- Appointment Management
- Chart Documentation
- Patient Care
- Equipment Calibration
- Patient Relations
- Diagnostic Testing
- Customer Service Abilities
- Physician Support
Certification
- Certified in Microsoft word
- Certified in Microsoft Powerpoint
- Certified in Microsoft Excel
Day Trading, Sports, Reading, Video Editing, Music
Day Trading, Sports, Reading, Video Editing, Music
In my free time, I engage in a diverse array of hobbies that encompass both leisure and skill-building. Day trading allows me to immerse myself in the dynamic world of financial markets, honing my analytical abilities and risk management skills. I'm also a sports enthusiast, participating in various activities like basketball and tennis to stay active and competitive. When I'm seeking relaxation, I delve into the world of books, exploring different genres and expanding my knowledge. Additionally, my creative side shines through video editing, where I enjoy crafting visual stories and enhancing my post-production skills. Lastly, I find solace in playing the guitar, using music as a medium for self-expression and artistic fulfillment. These hobbies reflect my diverse interests, my drive to continuously learn and improve, and my passion for both creativity and strategy.
Languages
Haitian Creole
English
Timeline
OphthalmicTechnician
Vitreo Retinal Associates
08.2022 - Current
Customer Service Lead
Publix
02.2019 - 08.2023
Food Runner
Top Golf
12.2017 - 01.2019
Intern
Stephen P. Clark Center
06.2016 - 08.2016
Santa Fe College
No Degree from Graphic Design
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