Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Victoria's Secret & PINK
06.2023 - 08.2023
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Informed customers of promotions to increase sales productivity and volume.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Selected correct products based on customer needs, product specifications and applicable regulations.
Presented professional image consistent with company's brand values.
Maintained current knowledge of evolving changes in marketplace.
Developed and maintained strong working relationships with professionals within assigned territory.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Contributed to event marketing, sales and brand promotion.
Maintained tidy and organized store environment to comply with cleanliness standards.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Hostess
Circa69
02.2023 - 05.2023
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Accommodated special seating requests for guests to enhance satisfaction.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Completed daily side work and opening and closing duties without fail.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Backed up servers by checking on tables and retrieving items for guests.
Seated patrons based on guest preferences and seating availability.
Provided patrons with estimated waiting times during peak service hours.
Opened and closed seating sections according to volume of guests.
Brand Ambassador
Forever 21
07.2022 - 02.2023
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained tidy and organized store environment to comply with cleanliness standards.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Created inviting environment for customers by maintaining store organization and cleanliness.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.