Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Timothy

Woodside,NY

Summary

Accomplished Sales Manager offering years of experience developing and maximizing sales. Diligent in building and retaining customers by providing support and attentive service. Expertise in sales strategies, product promotion and merchandising. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel

Overview

11
11
years of professional experience

Work History

Specialty Sales Manager

Best Buy
Rego Park, NY
06.2017 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Supervised and coached employees on sales strategies to optimize performance.

Sales Supervisor

Best Buy
Rego Park, NY
08.2013 - 06.2017
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Trained team members in successful strategies to meet operational and sales targets.

Sales Associate

Best Buy
Rego Park, NY
11.2010 - 08.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High School Diploma -

Jamaica High School
Gothic Dr, Queens NY
06.2006

Skills

  • Mobilization Management
  • Customer Complaint Resolution
  • Consultative Sales Techniques
  • Customer Communication
  • Sales Training
  • Visual Merchandising

Timeline

Specialty Sales Manager

Best Buy
06.2017 - Current

Sales Supervisor

Best Buy
08.2013 - 06.2017

Sales Associate

Best Buy
11.2010 - 08.2013

High School Diploma -

Jamaica High School

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Shawn Timothy