Muriel Sanchez
Miami,FL
Summary
Compassionate Social Worker with proven ability to complete tasks efficiently and productively. Specialize in case management, crisis intervention, and individual and group therapy. Excel in active listening, empathy, and communication, ensuring positive outcomes for clients in challenging situations.
Overview
10
10
years of professional experience
Work History
Operations Manager
Global Management
Hallandale, FL
02.2024 - 10.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Social Worker
High School Juanita Fernandez Solar, Chile
04.2015 - 04.2023
- Provided direct clinical social work services to individuals and families in a mental health setting.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Facilitated group therapy sessions for clients with similar issues or experiences.
- Provided crisis intervention services for clients experiencing acute distress.
- Educated clients about the impact of trauma on mental health and well-being.
- Collaborated with family members to provide comprehensive support services to clients.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Participated in court proceedings related to cases involving children or vulnerable adults.
- Provided supportive counseling services for victims of abuse or neglect.
Education
Master of Science - Social Psychology
Universidad Alberto Hurtado
Santiago De Chile04-2021
Associate of Science - Social Work
Universidad Del Bio Bio
Chillan, Chile03-2012
Skills
- Emergency intervention
- Intervention Planning
- Psychosocial assessment
- Family therapy
- Crisis Intervention
- Patient-centered care
- Emotional intelligence
- Resilience
- Empathy
- Responsibility
Timeline
Operations Manager
Global Management
02.2024 - 10.2024
Social Worker
High School Juanita Fernandez Solar, Chile
04.2015 - 04.2023
Master of Science - Social Psychology
Universidad Alberto Hurtado
Associate of Science - Social Work
Universidad Del Bio Bio
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