Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robin Sinclair

Arvada,CO

Summary

Dynamic and results-oriented individual with a proven track record in customer service and event management, most notably and recently at The ViewHouse Ballpark. Excelled in leadership roles, training staff, and enhancing customer satisfaction through exceptional service and high-quality beverage crafting. Skilled in community event coordination, including fundraising, demonstrating strong communication and management capabilities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Bartender

The ViewHouse Ballpark
10.2018 - Current
  • Serve food and beverages to customers in this downtown Denver business.
  • Train new employees and engage in special events in challenging work environment.
  • Efficiently close bar according to established procedures.
  • Increase customer satisfaction by providing excellent service and crafting high-quality beverages.
  • Develop and maintain courteous and effective working and customer relationships.

Technician

Icryo Cryotherapy
02.2018 - 09.2018

Served in dynamic customer service role in this Houston cryotherapy business. Responsibilities included: administering cryotherapy sessions, giving facials, and managing paperwork.

Bartender

The Dogwood
08.2013 - 09.2018

Offered extensive food and beverage service experience to support this fast-paced business in Houston’s Midtown area.

  • Often served tables with more than 20 customers during happy hour
  • Trained new employees and took on various roles with special events.
  • Coordinated major event to raise funds for customer's critical medical crisis.

Server/Bartender

Rouxpour
07.2011 - 08.2013

Worked as server and bartender in this high-end food establishment, assuming challenging customer service role. Trained other employees in their serving roles and performed other roles such as special events and catering.

Server

Other Houston Establishments
09.2006 - 07.2011
  • From 2013 to 2018, worked part-time in multiple club and food establishments while working full time.
  • Worked as server at Chili’s, BJ’s, Carino’s, and Kona Grill Restaurants in full range of customer service, training (new employees), and special events coordination.

Education

Kinesiology

Wharton County Junior College
Sugar Land

Physical Therapy Assistant Program

Pima Medical Institute
Denver, CO

Skills

  • Strong customer service competency

Excels at leadership and management

Offers multiple health competencies (physical fitness, nutrition, sports training)

Obtained extensive skill level in community and other special events, including fundraising

Certification

Pilates, CPR, and TIPS certified

Timeline

Bartender

The ViewHouse Ballpark
10.2018 - Current

Technician

Icryo Cryotherapy
02.2018 - 09.2018

Bartender

The Dogwood
08.2013 - 09.2018

Server/Bartender

Rouxpour
07.2011 - 08.2013

Server

Other Houston Establishments
09.2006 - 07.2011

Kinesiology

Wharton County Junior College

Physical Therapy Assistant Program

Pima Medical Institute
Robin Sinclair