D'Auja Bell
Lawrenceville,GA
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
GCPS
02.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Income Control Auditor
Harrah's Rincon Casino & Resort
05.2023 - 01.2024
- Assessed financial status using accounting and statistical principles to boost financial planning.
- Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
- Updated and managed accounts payable databases, employing access controls to protect data.
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Managed and trained team members to enhance audit department performance and increase operational efficiency.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Document Processor
Chrysler Dodge Jeep Ram
11.2022 - 04.2023
- Verified accuracy of data entry and ensured that all required fields were completed properly.
- Reviewed contracts to determine documentation required for each phase of project.
- Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
- Identified errors and suggested appropriate edits.
- Participated in regular team meetings to discuss ongoing projects and address any challenges or areas for improvement.
- Managed multiple priorities effectively, often working on several projects simultaneously while meeting all deadlines.
Customer Service Representative/ Alternate Deliver
CarMax
07.2021 - 10.2022
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Led on- and off-site customer support teams across multiple time zones.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Answered inbound calls, chats and emails to facilitate customer service.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Winter Haven Senior High School
Winter Haven, FL05.2018
Skills
- Task Delegation
- Program Management
- Creative Lesson Plan Development
- Relationship Building
- Self-Directed Mindset
- Database Management
- Student Support
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
Timeline
Income Control Auditor
Harrah's Rincon Casino & Resort
05.2023 - 01.2024
Substitute Teacher
GCPS
02.2023 - Current
Document Processor
Chrysler Dodge Jeep Ram
11.2022 - 04.2023
Customer Service Representative/ Alternate Deliver
CarMax
07.2021 - 10.2022
High School Diploma -
Winter Haven Senior High School
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