Tonya Golliher
Spring City,TN
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
33
33
years of professional experience
Work History
Substitute Teacher
Rhea County Board Of Education
Spring City
08.2022 - 12.2023
- Developed and enforced behavioral management plans.
- Supported special needs students by providing individual instruction as needed.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
Cashier:cook
Debbie Rice J and L market
Spring City, TN
07.2018 - 08.2019
- Greeted customers promptly and responded to questions.
- Accepted cash and credit card payments, issued receipts and provided change.
- Discounted purchases by scanning and redeeming coupons.
Manager
Winstead grill and pizza Shelia Winstead
Spring City, TN
01.2007 - 07.2018
- Created monthly reports for senior management summarizing operational performance metrics.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Maintain clean healthy work environment
Inventory control ordering receiving shipping pay role
Heath expectations always scored in high 90s
Server Bar Tender Bar Manager
Cendent / Sassafras Restaurant
Fairfield Glade, TN
03.1991 - 09.2004
Customer service , scheduling, inventory ordering budgeting receiving shipping cleaning dependable hard working fast . Quick thinking responsible trust worthy
Education
High School Diploma -
Cumberland County Hgh
Crossville, TN05-1993
Skills
- Activity management
- Reporting and documenting
- Student records management
- Complex Problem-solving
- Classroom organization
- Creative problem solving
- Disciplinary processes
- Activity planning
- Adaptable
- Safety awareness
- Instructional strategies
- Health and safety
- Results-focused
- Lecturing and teaching
- Relationship building and management
- Behavior management
- Discipline
- Behavior modeling
- Group and individual instruction
- Special education
- Group instruction
- Classroom management
- Performance management
- Goal setting
- Staff management
- Safety procedures
- Policy implementation
- Expense tracking
- Conflict resolution
- Workforce management
- Documentation and reporting
- Customer service
- Financial management
- Strategic planning
- Clear communication
- Recruiting and interviewing
- Verbal and written communication
- Disciplinary techniques
- Task delegation
- Time management
- Performance evaluations
- Staff training and development
- Relationship building
- Emergency response
- Contract management
- Schedule preparation
- Negotiation
- Shift scheduling
- Budget control
- Sales techniques
- Decision-making
- Operations management
- Inventory management
- Policy and procedure development
- Vendor management
- Coaching and mentoring
- Competitor research
- Team leadership
- Work prioritization
- Product management
- Staff development
- Marketing
- Revenue management
Timeline
Substitute Teacher
Rhea County Board Of Education
08.2022 - 12.2023
Cashier:cook
Debbie Rice J and L market
07.2018 - 08.2019
Manager
Winstead grill and pizza Shelia Winstead
01.2007 - 07.2018
Server Bar Tender Bar Manager
Cendent / Sassafras Restaurant
03.1991 - 09.2004
High School Diploma -
Cumberland County Hgh