Hi, I’m
Daniel carrillo
Manager
Orlando,FL
Summary
Dynamic operations leader with extensive experience at Amazon, driving continuous improvement and achieving operational excellence. Skilled in performance management and team development, I successfully enhanced productivity metrics and fostered a culture of accountability. Proficient in KPI analysis, I thrive in fast-paced environments, ensuring safety and compliance while optimizing workflows.
Overview
5
years of professional experience
1
Certification
Work History
Amazon
Manager
10.2021 - 02.2025
Job overview
- Directed end-to-end operations across multiple facilities, leading teams of 200+ associates and Area Managers to consistently achieve targets in safety, quality, productivity, and customer experience
- Developed and executed operational plans, analyzing performance data (KPIs) to identify bottlenecks, implement process improvements (e.g., Lean methodologies), and drive continuous improvement initiatives
- Led efforts to enhance building standards and successfully implemented strategies that resulted in improved productivity metrics and operational efficiency
- Mentored, trained, and developed Area Managers and associates, fostering a culture of accountability, collaboration, and high performance
- Managed staffing, scheduling, and resource allocation to meet fluctuating operational demands and budget requirements
- Ensured strict adherence to safety protocols and standard operating procedures (SOPs), maintaining a safe and compliant work environment
- Collaborated effectively with cross-functional teams (HR, Finance, Safety, Engineering) to resolve issues and support site-wide objectives
AmazonOrlando, FL
Shift Assistant
03.2020 - 10.2021
Job overview
- Supported daily shift operations, assisting Area Managers in supervising associate teams, managing workflow, and addressing operational challenges to meet shift goals
- Facilitated associate training, coached on performance standards, and reinforced safety guidelines
- Contributed to process adjustments and problem-solving on the floor
AmazonOrlando, FL
Sortation Associate / Ambassador
03.2019 - 03.2020
Job overview
- Efficiently sorted packages based on destination and size requirements, contributing to team volume goals
- Served as an Ambassador, training and onboarding new associates on standard work and safety procedures
- Maintained an organized work area and fostered positive working relationships
Global SunOrlando, FL
Operation Manager
06.2018 - 03.2019
Job overview
- Assisted in developing and updating operational standards and procedures
- Provided operational support and guidance to staff; addressed customer issues
- Assisted in recruiting, interviewing, training, and budget development
Sun CeramicsOrlando, FL
Shipping Manager / DP Printer
02.2012 - 06.2018
Job overview
- Planned and implemented shipping strategies, oversaw shipping processes, managed team, and prepared KPI reports
Education
Freedom High SchoolOrlando, FL
High School Diploma
01.2011
University Overview
Class of 2011
Skills
- Leadership and team management
- Performance Management
- Staff Development and Mentoring
- Management of Diverse Teams
- Cross-Departmental Leadership
- Scheduling
- Operations Management
- Process Improvement
- Efficiency Enhancement
- KPI Analysis & Reporting
- Inventory Control
- Quality Assurance
- Safety Management & Compliance
- Budget Oversight
- Fulfillment Center Operations
- Sortation Operations
- Logistics
- Workflow Optimization
- Shipping & Receiving
- Supply Chain Concepts
- Technical
- Operational Software Proficiency
- Data Analysis
- Performance Metrics Tracking
- Interpersonal
- Bilingual
- Communication
- Conflict Resolution
- Problem-Solving
- Adaptability
- Decision Making
- Multitasking
Websites
Certification
- TDR
- Conveyance Jam Clearing
Languages
Spanish
Native language
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Amazon
10.2021 - 02.2025
Shift Assistant
Amazon
03.2020 - 10.2021
Sortation Associate / Ambassador
Amazon
03.2019 - 03.2020
Operation Manager
Global Sun
06.2018 - 03.2019
Shipping Manager / DP Printer
Sun Ceramics
02.2012 - 06.2018
Freedom High School
High School Diploma
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