Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Interests
Timeline
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Jacqueline Varlotta

Marietta,Pennsylvania

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Attentive Customer Service Representative with twenty + years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.

Overview

11
11
years of professional experience

Work History

Customer Service

Giant
07.2021 - Current
  • Advanced skills in customer service and conflict resolution through work with community members.
  • Provided exceptional customer service to drive satisfaction.
  • Delivered exemplary customer service to customers and colleagues.

Customer Service Cashier

Stop And Shop Supermarket
08.2013 - 05.2020
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

Bachelor Of Arts - English/Education

Molloy College
Rockville Centre, NY
05.1993

Associate Of Science - Early Childhood Education

Farmingdale University
Farmingdale, NY
01.1990

Skills

  • Customer Service
  • Customer Service-Oriented
  • Payroll Customer Service
  • Customer service mindset

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

I have seven books published with more on the way

Interests

Writing and restoring antiques, including my house

Timeline

Customer Service

Giant
07.2021 - Current

Customer Service Cashier

Stop And Shop Supermarket
08.2013 - 05.2020

Bachelor Of Arts - English/Education

Molloy College

Associate Of Science - Early Childhood Education

Farmingdale University
Jacqueline Varlotta