Dédra Heyward
Columbia,SC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with the ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Test Proctor
Palmetto Unified School District
10.2019 - 06.2025
- Assisted School Leader with administrative daily operations, technical issues and productivity for all team members.
- Managed filing system, entered data and completed other clerical tasks.
- Provided assistance to faculty and staff by teaching classes, conducting orientation programs, issuing transcripts, and proctored standardized tests.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Central Processing Coordinator
Lexington Medical Center
02.2013 - 10.2019
- Assisted with daily area/shift scheduling.
- Explained testing protocols, quality assurance initiatives and clinic policies and procedures while implementing patient safety.
- Maintained knowledge of specimen collection, processing and transportation.
- Trained all area staff, providing direct supervision, ongoing staff development and continuing education to employees.
Lead Pre-K Teacher
First Nazareth CDC
02.2006 - 02.2013
- Assisted and supervised 12-16 children through entire school day.
- Monitored and recorded students' academic, and social progress.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Implemented age-appropriate curricula to meet needs of young learners.
Education
MBA - Health Care Administration
South University
Columbia, SC06-2015
Bachelor of Science - Health Sciences
South University
Columbia, SC06-2013
Diploma - Phlebotomy
Midlands Technical College
West Columbia, SC10-2012
High School Diploma -
Ridge View High School
Columbia, SC05-2004
Skills
- Computer proficiency
- Communication
- Counseling
- Customer Service
- Data Entry
- Laboratory & Phlebotomy
- Planning & Scheduling
- Problem-solving
- Teaching & Training
Certification
- Certified Phlebotomist
Timeline
Administrative Assistant/Test Proctor
Palmetto Unified School District
10.2019 - 06.2025
Central Processing Coordinator
Lexington Medical Center
02.2013 - 10.2019
Lead Pre-K Teacher
First Nazareth CDC
02.2006 - 02.2013
MBA - Health Care Administration
South University
Bachelor of Science - Health Sciences
South University
Diploma - Phlebotomy
Midlands Technical College
High School Diploma -
Ridge View High School