Summary
Overview
Work History
Education
Skills
Certification
Timeline
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De Nguyen

Mountlake Terrace,WA

Summary

Skilled Multi Site Senior Service Technician with a proven track record at Equity Residential, adept in overseeing critical mechanical systems across multiple sites. Demonstrates exceptional problem-solving abilities and a strong mechanical aptitude, enhancing system reliability and safety. Renowned for effective customer service and team mentorship, significantly improving operational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Multi Site Senior Service Technician

Equity Residential
Seattle, WA
02.2017 - Current
  • Oversee mechanical rooms and critical equipment at multiple apartment sites in downtown Seattle, including boilers, generators, and HVAC systems.
  • Utilize strong mechanical aptitude for troubleshooting and repairing complex building systems, including HVAC, plumbing, and electrical components.
  • Adapt workload and scheduling to support critical building needs, including potential on-call hours, and emergency repairs, to ensure uninterrupted service.
  • Conduct daily assessments of boiler systems to verify performance, identify issues, and take proactive measures to maintain reliability and safety.
  • Perform preventive and corrective maintenance on boilers, including replacing ignition systems, pressure switches, and conducting thorough inspections to extend equipment life.
  • Perform quarterly maintenance on the HVAC system by replacing filters.
  • Execute indoor HVAC repair by replacing the thermostat, cleaning evaporator coils, and performing outdoor HVAC repairs, such as replacing capacitors and contactors, and recharging systems with Freon to optimize functionality and adhere to regulatory standards.

Education

Certificate of Technical Studies - Major Appliances And Refrigeration Technology

Renton Technical College
Renton, WA
06-2016

Completion - 80 Hours - Boiler Operator License 3&4

Renton Technical College
Renton, WA
03-2017

Electrical Trainee -

Department of Labor & Industries
Seattle, WA
09-2016

Universal - EPA

Esco Institute
Seattle
06-2016

Skills

  • Comprehensive Knowledge of Electrical Principles
  • Strong troubleshooting and research skills
  • Adept at Technical Installations and Repairs
  • Self-Sufficient Problem Solving
  • Team player and mentor
  • Effective Customer Service Support

Certification

  • Electrical Trainee 07
  • Boiler Operator License 3&4
  • Universal EPA Certification

Timeline

Multi Site Senior Service Technician

Equity Residential
02.2017 - Current
  • Electrical Trainee 07
  • Boiler Operator License 3&4
  • Universal EPA Certification

Certificate of Technical Studies - Major Appliances And Refrigeration Technology

Renton Technical College

Completion - 80 Hours - Boiler Operator License 3&4

Renton Technical College

Electrical Trainee -

Department of Labor & Industries

Universal - EPA

Esco Institute
De Nguyen