Melissa Dorworth
DOUGLASVILLE,GA
Summary
Dependable Phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Phlebotomist
American Red Cross
Douglasville, Ga
04.2013 - Current
- 03Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Organized daily work based on collection priority.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Reviewed patient records for accuracy and completeness.
- Used personal protective equipment correctly to protect coworkers and patients.
- Packaged and shipped specimens to central lab daily.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Conducted venipuncture and other CT procedures.
- Monitored patients for reactions and verified sample quality.
- Obtained blood specimens by performing venipunctures and finger sticks 30 times per day
Server, Cashier
Golden Corral Opelika Al
Opelika, AL
02.2007 - 10.2009
- Answered questions about store policies and addressed customer concerns.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collected and authorized payments of guests.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained cash drawer of $2000.00 or more per shift
Education
Associate of Applied Science -
Lincoln Technical College
Marietta, GA05.2012
Skills
- Staff Phlebotomy Training
- Patient Relations
- Mentoring and Coaching
- Attention to Detail
- Hazardous Material Disposal
- Team Leader
Certification
- Certified Phlebotomist
Timeline
Phlebotomist
American Red Cross
04.2013 - Current
Server, Cashier
Golden Corral Opelika Al
02.2007 - 10.2009
Associate of Applied Science -
Lincoln Technical College