Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Hastings

Chicago,IL

Summary

Driven Cashier and Stocker with 20 years of experience. Tackled multiple tasks daily ranging from stocking shelves to processing payments using cash register. Consistently upbeat when helping customers and teammates. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

13
13
years of professional experience

Work History

Crew Member

Trader Joe's
LaGrange, Il.
08.2022 - 01.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Worked closely with management team to develop promotional strategies that increased sales.
  • Provided assistance with loading groceries into customer vehicles upon request.
  • Monitored expiration dates on food products to ensure quality control measures were met.
  • Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.

Cashier/Stocker

Dollar Tree
Chicago, Illinois
11.2016 - 08.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier/Customer Service Representative

TJ Max
LaGrange, IL
11.2011 - 11.2012
  • Processed sales transactions to prevent long customer wait times.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Processed refunds for worn, damaged and broken merchandise.
  • Recommended complementary and discounted items to customers to increase sales.

Cashier

Webers Bakery
Chicago, Illinois
09.2010 - 09.2011
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.

Education

High School Diploma -

Reavis High School
Chicago, IL
06.1993

Skills

  • Work Task Prioritization
  • Credits and Refunds
  • Cash Handling
  • Ordering and Stocking
  • Customer Assistance
  • Inventory Stocking

Timeline

Crew Member

Trader Joe's
08.2022 - 01.2024

Cashier/Stocker

Dollar Tree
11.2016 - 08.2022

Cashier/Customer Service Representative

TJ Max
11.2011 - 11.2012

Cashier

Webers Bakery
09.2010 - 09.2011

High School Diploma -

Reavis High School

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Heather Hastings