Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Deahveon Goodman

Deahveon Goodman

Philadelphia,Pa

Summary

Experienced professional skilled in management and customer service, adept at leading and motivating teams to achieve operational excellence. Committed to ensuring customer satisfaction and creating a collaborative work environment that fosters success and builds strong customer relationships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Acclaim Autism
06.2025 - Current
  • Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Used Software to document patient information, progress notes, and treatment plans.
  • Worked as part of a collaborative team to address the changing needs of children and families.
  • Learned specialized behavior approaches to implement behavioral strategies.

Student Success Coach

City Year Philadelphia
08.2024 - 06.2025
  • Delivered tailored coaching to groups of 8 to 10 students on academic success strategies.
  • Conducted one-on-one meetings with students 3 times a month to discuss their progress towards achieving academic goals.
  • Advocated for resource engagement to foster academic success and well-being.

FRONT END COORDINATOR

TJ Maxx, TJX Companies
02.2023 - 07.2024
  • Streamlined front-end operations, boosting efficiency via intelligent task allocation
  • Nurtured strong relationships with repeat customers, fostering loyalty with consistent service
  • Led merchandising and upkeep initiatives, maintaining an appealing store front.

Shift Leader

Bed Bath & Beyond
08.2021 - 02.2023
  • Supervised a team of 5-15 employees during each shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.

FINANCIAL PROCESSOR

Vanguard
05.2022 - 12.2022
  • Oversaw high-volume transactions, maintaining precision and meeting deadlines
  • Refined payment procedures, improving organizational efficiency and vendor rapport
  • Supported internal teams with financial inquiries, boosting company performance.

FRONT END TEAM LEAD

Shop Rite Food Market
05.2019 - 06.2022
  • Optimized customer purchases, boosting reward program sign-ups
  • Handled both cash and card transactions, efficiently managing returns
  • Coached new team members on POS system operation, promoting sales goals
  • Conducted store opening/closing, keeping meticulous shift-change logs.

Education

Some College (No Degree) -

Stanford University
Remote

GED -

Community College of Philadelphia
Philadelphia
06.2018

Skills

  • Problem-solving skills
  • Time management
  • Verbal and written communication
  • Financial services
  • Customer service
  • Tactical and diplomatic
  • De-escalation techniques
  • Typing proficiency
  • Microsoft office expertise
  • Ability to multitask
  • Adaptability
  • Collaboration and Teamwork

Certification

  • CPR certificate
  • RBT certificate
  • Mandated reporter certificate

Timeline

Registered Behavior Technician

Acclaim Autism
06.2025 - Current

Student Success Coach

City Year Philadelphia
08.2024 - 06.2025

FRONT END COORDINATOR

TJ Maxx, TJX Companies
02.2023 - 07.2024

FINANCIAL PROCESSOR

Vanguard
05.2022 - 12.2022

Shift Leader

Bed Bath & Beyond
08.2021 - 02.2023

FRONT END TEAM LEAD

Shop Rite Food Market
05.2019 - 06.2022

Some College (No Degree) -

Stanford University

GED -

Community College of Philadelphia

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