Taylor Hanford

• HIPPA

• Confidentiality

• Collecting data

• Conduct assessments

• Provides directs one-on-one behavioral interventions

• Reinforce social skills training

• Reduce problematic behaviors

• Teach communication, social, and daily

living skills

• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
• Completed paperwork, entering prescription and insurance or billing information into patient profiles
• Stocked, labeled, and inventoried medication to keep accurate records
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
• Assisted in preparation, distribution and storage of pharmaceuticals
• Resolved non-routine issues like third-party billing, computer system, and customer service issues.

• Reduced challenging behaviors through the implementation of positive reinforcement strategies.
• Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
• Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
• Supported families in understanding and applying behavioral strategies within the home environment.

• Managed inventory control, cash control and store opening and closing procedures
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
• Assisted with hiring, training and mentoring new staff members
• Reconciled daily sales transactions to balance and log day-to-day revenue
• Trained new employees on proper protocols and customer service standards
• Developed and implemented successful staff incentive programs to motivate employees
• Interacted well with customers to build connections and nurture relationships.