Hi, I’m
Deambera Touriac
Carencro,LA
Summary
Highly motivated and confident individual dedicated to delivering exceptional results in person and over the phone. Strong work ethic and pleasant demeanor enable effortless establishment of rapport with colleagues and clients. Professionalism extends to every aspect of job, striving for perfection in all endeavors.
Overview
12
years of professional experience
Work History
PAYMENT SYSTEMS FOR CREDIT UNIONS
CUSTOMER SERVICE REPERSENTATIVE
01.2023
Job overview
- As a Credit Union Representative, I serve as the primary liaison between our credit union and its valued members, ensuring exceptional customer service and fostering positive experiences for all
- My role encompasses a wide range of responsibilities, from addressing inquiries to resolving issues, all while promoting the credit union's offerings and services.
PERCEPTS.INC
CUSTOMER SERVICE REPERSENTATIVE
02.2022 - 01.2023
Job overview
- Represented and promoted Verizon Communications fleet tracking products with professionalism, empathy, and confidence, ensuring client satisfaction and loyalty.
TELEPERFORMANCE.INC
CUSTOMER SERVICE REPERSENTATIVE
06.2020 - 02.2022
Job overview
- Dedicated and results-oriented Customer Service Representative with a passion for providing exceptional service while representing and promoting Verizon Communications
- Skilled in processing mobile insurance claims, educating customers on policies and procedures, and delivering personalized solutions.
AUSRION SENIOR HELPERS
HEALTHCARE ASSISTANT
12.2019 - 06.2020
Job overview
- Compassionate and detail-oriented individual with experience in delivering in-home healthcare to disabled adults and the elderly
- Skilled in effective time management, attention to detail, and enhancing client quality of life.
SAMI BEAUTY SUPPLY
MANAGER/SALES ASSOCIATE
01.2013 - 11.2019
Job overview
- Dynamic and results-oriented professional with a proven track record in driving sales and managing operations in the beauty industry
- Experienced in implementing cross-selling tactics, maintaining inventory integrity, and delivering exceptional customer service.
FASHION METRO
ASSISTANT MANAGER
03.2011 - 01.2013
Job overview
- Detail-oriented and results-driven professional with extensive experience in retail management, sales, and team leadership
- Skilled in training, managing, and developing associates to achieve sales targets and deliver exceptional customer service.
Education
EARL WARREN HIGH SCHOOL, SAN ANTONIO, TX
HIGH SCHOOL DIPLOMA
Skills
- Bookkeeping/Accounting
- Customer Service
- Leadership/Supervisor
- Microsoft Office Programs
- Supply/Inventory
- Targeted Product Advertisements
Timeline
CUSTOMER SERVICE REPERSENTATIVE
PAYMENT SYSTEMS FOR CREDIT UNIONS
01.2023
CUSTOMER SERVICE REPERSENTATIVE
PERCEPTS.INC
02.2022 - 01.2023
CUSTOMER SERVICE REPERSENTATIVE
TELEPERFORMANCE.INC
06.2020 - 02.2022
HEALTHCARE ASSISTANT
AUSRION SENIOR HELPERS
12.2019 - 06.2020
MANAGER/SALES ASSOCIATE
SAMI BEAUTY SUPPLY
01.2013 - 11.2019
ASSISTANT MANAGER
FASHION METRO
03.2011 - 01.2013
EARL WARREN HIGH SCHOOL
HIGH SCHOOL DIPLOMA
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