Deambera Touriac
Carencro,LA
Summary
Dynamic and results-driven professional with 13 years of extensive experience in Sales, Billing, Customer Service, and Human Resource Management. Seeking an opportunity in a professional organization where I can leverage my skills to provide first-rate customer service while contributing to the growth and success of the company.
Overview
12
12
years of professional experience
Work History
CUSTOMER SERVICE REPERSENTATIVE
PAYMENT SYSTEMS FOR CREDIT UNIONS
01.2023
- As a Credit Union Representative, I serve as the primary liaison between our credit union and its valued members, ensuring exceptional customer service and fostering positive experiences for all
- My role encompasses a wide range of responsibilities, from addressing inquiries to resolving issues, all while promoting the credit union's offerings and services.
CUSTOMER SERVICE REPERSENTATIVE
PERCEPTS.INC
02.2022 - 01.2023
- Represented and promoted Verizon Communications fleet tracking products with professionalism, empathy, and confidence, ensuring client satisfaction and loyalty.
CUSTOMER SERVICE REPERSENTATIVE
TELEPERFORMANCE.INC
06.2020 - 02.2022
- Dedicated and results-oriented Customer Service Representative with a passion for providing exceptional service while representing and promoting Verizon Communications
- Skilled in processing mobile insurance claims, educating customers on policies and procedures, and delivering personalized solutions.
HEALTHCARE ASSISTANT
AUSRION SENIOR HELPERS
12.2019 - 06.2020
- Compassionate and detail-oriented individual with experience in delivering in-home healthcare to disabled adults and the elderly
- Skilled in effective time management, attention to detail, and enhancing client quality of life.
MANAGER/SALES ASSOCIATE
SAMI BEAUTY SUPPLY
01.2013 - 11.2019
- Dynamic and results-oriented professional with a proven track record in driving sales and managing operations in the beauty industry
- Experienced in implementing cross-selling tactics, maintaining inventory integrity, and delivering exceptional customer service.
ASSISTANT MANAGER
FASHION METRO
03.2011 - 01.2013
- Detail-oriented and results-driven professional with extensive experience in retail management, sales, and team leadership
- Skilled in training, managing, and developing associates to achieve sales targets and deliver exceptional customer service.
Education
HIGH SCHOOL DIPLOMA -
EARL WARREN HIGH SCHOOL
SAN ANTONIO, TXSkills
- Bookkeeping/Accounting
- Customer Service
- Leadership/Supervisor
- Microsoft Office Programs
- Supply/Inventory
- Targeted Product Advertisements
Timeline
CUSTOMER SERVICE REPERSENTATIVE
PAYMENT SYSTEMS FOR CREDIT UNIONS
01.2023
CUSTOMER SERVICE REPERSENTATIVE
PERCEPTS.INC
02.2022 - 01.2023
CUSTOMER SERVICE REPERSENTATIVE
TELEPERFORMANCE.INC
06.2020 - 02.2022
HEALTHCARE ASSISTANT
AUSRION SENIOR HELPERS
12.2019 - 06.2020
MANAGER/SALES ASSOCIATE
SAMI BEAUTY SUPPLY
01.2013 - 11.2019
ASSISTANT MANAGER
FASHION METRO
03.2011 - 01.2013
HIGH SCHOOL DIPLOMA -
EARL WARREN HIGH SCHOOL
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