Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Tidal Wave Auto Spa
St Augustine, FL
07.2023 - Current
Promptly identified customer needs, enhancing service delivery and satisfaction.
Ensured compliance with all safety regulations to maintain a secure workplace.
Coordinated daily operations while enforcing adherence to company policies and procedures.
Maintained clean and hazard-free work areas to optimize operational efficiency.
Collaborated with diverse teams to achieve objectives and resolve product-related issues.
Performed routine maintenance and repairs on mechanical systems and industrial equipment.
Small Business Owner
Surfside Cleaners
St Augustine, FL
02.2023 - 03.2025
Executed pressure washing techniques to eliminate dirt, mold, and mildew from surfaces.
Performed pressure washing on residential and commercial buildings.
Applied protective coatings, waxes, and sealants to maintain paint and interior surfaces.
Conducted clay bar treatments to remove impurities from vehicle exteriors.
Sanded and buffed refinished surfaces to remove minor imperfections.
Trained new detailers on effective techniques and company protocols.
Pre-soaked machine parts and vehicles in cleaning solutions for optimal results.
Developed budgets and tracked expenses to ensure financial compliance.
Hospitality Worker
Holiday Inn
St. Augustine, FL
08.2021 - 03.2023
Advised housekeeping staff of rooms prepared for cleaning after guest departures.
Facilitated effective communication among departments to swiftly address guest needs.
Enhanced guest experiences through recommendations for local attractions and dining options.
Assisted guests during check-in, providing information on hotel services.
Ensured compliance with health codes regarding food preparation and sanitation standards.
Conducted training sessions on hospitality trends and customer service best practices.
Coordinated room assignments and special requests to optimize guest satisfaction.
Developed and implemented standard operating procedures for housekeeping operations.
Food and Beverage Associate
Holliday Inn Express
St. Augustine , FL
06.2021 - 08.2021
Maintained cleanliness and organization of the dining area, counters, and kitchen space.
Refilled condiments, napkins and server workstations.
Monitored stock levels of beverages and other items for the bar area.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Monitored food quality and presentation before serving to guests.