Dean Heidarian
Gainesville,VA
Summary
Dedicated and results-driven retail professional with an unwavering commitment to excellence and a proven track record of success and consistent advancement at Target since 2015. Demonstrated expertise in leadership acumen, operational efficiency, sales growth, and complex logistics. Poised to leverage extensive experience and accomplishments to make a significant impact in a new leadership role.
Overview
10
10
years of professional experience
Work History
Closing Manager
Target
09.2015 - Current
- Supervised and motivated a team of 30 associates during evening closing shifts, ensuring a smooth and efficient closing process.
- Successfully executed end-of-day cash reconciliation, balancing registers with 100% accuracy and minimizing discrepancies.
- Managed all store closing procedures, including security checks and alarm system activation, consistently meeting or exceeding security and safety standards.
- Conducted regular team meetings, resulting in a massive improvement in team morale.
- Trained team members in proper closing and safety protocols, resulting in a massive decrease in accidents and incidents during closing shifts.
- Resolved customer escalations and employee conflicts during closing shifts.
Executive Team Leader - General Merchandise & Food Sales
Target
09.2019 - 09.2021
- Skillfully managed a dynamic team of over 30 professionals, overseeing inbound, replenishment, inventory, accuracy, and pricing within all General Merchandise sections.
- Developed and executed departmental sales strategies, resulting in an increase in overall sales and profitability.
- Owned the end-to-end pick, pack, and ship fulfillment process, optimizing the seamless delivery of Food & Beverage and Food Service offerings to guests.
- Led the team in achieving a high level of accuracy in inventory counts, resulting in minimal inventory discrepancies.
- Assisted in developing and executing food safety protocols, resulting in a consistently high health inspection rating for the food sales department.
General Merchandise Team Leader
Target
09.2018 - 09.2019
- Oversaw daily operations of the general merchandise department, managing a team of 30 associates.
- Trained and developed team members in merchandising techniques, leading to a significant improvement in team performance.
- Collaborated with the Store Manager to execute departmental sales goals, consistently meeting or exceeding targets.
- Managed inventory levels and coordinated replenishment efforts to prevent out-of-stocks and optimize product availability.
Fulfillment Operations Team Leader
Target
09.2016 - 09.2017
- Led a team of 25 associates in a high-volume e-commerce fulfillment center, consistently exceeding productivity and accuracy targets by 30%.
- Developed and enforced Standard Operating Procedures (SOPs) to streamline operations and ensure consistent order processing.
- Analyzed data and implemented strategies that led to a marginal increase in order fulfillment efficiency.
Education
Bachelor of Science - Accounting
Liberty University
Bachelor of Science - Software Engineering
Overseas University
Skills
- Leadership
- Team Management, Coaching, Performance Evaluation, Conflict Resolution
- Operations
- Operational Efficiency, Process Improvement, Loss Prevention, Emergency Preparedness
- Retail & Sales
- Sales Growth, Visual Merchandising, Retail Operations, Vendor Relations, Sales Analysis
- Logistics
- Inventory Management, Budget Management, Cross-Functional Collaboration
4 times the best leader of the year
Received the Best Leader Award in the district on four occasions — 2016, 2018, 2021, and 2022 — across multiple departments, including Fulfillment, Food and Beverage, Preparation, and Store Operations.
Timeline
Executive Team Leader - General Merchandise & Food Sales
Target
09.2019 - 09.2021
General Merchandise Team Leader
Target
09.2018 - 09.2019
Fulfillment Operations Team Leader
Target
09.2016 - 09.2017
Closing Manager
Target
09.2015 - Current
Bachelor of Science - Software Engineering
Overseas University
Bachelor of Science - Accounting
Liberty University