Dean Isidore
Massapequa,NY
Summary
Seasoned entrepreneur with a track record of elevating customer satisfaction and financial health at Serino Building Industries Inc. and Dean Isidore Tile Setters. Excelled in operations management and customer relations, boosting repeat business through strategic relationship building and effective communication. Proven expertise in financial management and project estimating, ensuring robust business growth.
Talented Owner with excellent customer service and facility oversight skills and more than 35 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
35
35
years of professional experience
Work History
Owner
Serino Building Industries Inc.
12.2001 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Owner
Dean Isidore Tile Setters
01.1990 - 12.2001
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Project estimating
- Financial management
Timeline
Owner
Serino Building Industries Inc.
12.2001 - Current
Owner
Dean Isidore Tile Setters
01.1990 - 12.2001
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