Dean Kameoka
Mililani Town,HI
Summary
Accomplished PBX Technician with a proven track record at Hawaiian Telcom, adept in hardware installation and system maintenance. Excelled in enhancing customer satisfaction through expert PBX configuration and troubleshooting. Skilled in remote support and fostering client relationships, consistently delivering solutions that meet employer-specific needs.
Overview
43
43
years of professional experience
22
22
Certification
Work History
PBX Technician
Hawaiian Telcom
07.2002 - Current
- Documented work performed on PBX systems, ensuring accurate records for future reference and quality control purposes.
- Assisted sales team in assessing client needs and recommending suitable PBX solutions based on their specific requirements.
- Installed and configured new devices and system components.
PBX Technician
Expanets Hawaii
09.2001 - 07.2002
- Documented work performed on PBX systems, ensuring accurate records for future reference and quality control purposes.
- Assisted sales team in assessing client needs and recommending suitable PBX solutions based on their specific requirements.
- Enhanced customer satisfaction by efficiently installing, maintaining, and repairing PBX systems.
PBX Technician
NEC
04.1989 - 09.2001
- Documented work performed on PBX systems, ensuring accurate records for future reference and quality control purposes.
- Assisted sales team in assessing client needs and recommending suitable PBX solutions based on their specific requirements.
- Enhanced customer satisfaction by efficiently installing, maintaining, and repairing PBX systems.
Grocery Stocker
Foodland Markets
03.1982 - 04.1989
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Education
No Degree - Electronic Technician
Electronics Institute
Honolulu, HIHigh School Diploma -
Mililani High School
Mililani Town, HI08-1983
Skills
- Remote Support
- Hardware Installation
- Security Protocols
- System Maintenance
- Software configuration
- Call Routing
- VoIP Protocols
- PBX Configuration
- Work order completion
- Troubleshooting and repair
- Installing equipment
Certification
- NEC PBX Multi platform certifications NEC America 1989-2019
Timeline
PBX Technician
Hawaiian Telcom
07.2002 - Current
PBX Technician
Expanets Hawaii
09.2001 - 07.2002
PBX Technician
NEC
04.1989 - 09.2001
Grocery Stocker
Foodland Markets
03.1982 - 04.1989
- NEC PBX Multi platform certifications NEC America 1989-2019
No Degree - Electronic Technician
Electronics Institute
High School Diploma -
Mililani High School
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