Dean Lopretto
West Chester
Summary
Dynamic and compassionate professional with a strong work ethic, experienced as a Concierge at Magnolia Springs Loveland. Proven ability to resolve conflicts and provide exceptional service, complemented by expertise in respiratory therapy. Skilled in managing ventilators and delivering critical care, while effectively multitasking in high-pressure environments.
Overview
34
34
years of professional experience
Work History
Concierge
Magnolia Springs Loveland
09.2023 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Respiratory Therapist
UPMC Mckeesport Hospital
09.1991 - 02.2009
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Managed and operated mechanical ventilators to deliver airway management.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
- Assessed, diagnosed, and treated breathing issues.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
Respiratory Therapist
Sleep Centers of Greater Pittsburgh
05.2010 - 05.2015
- Managed and operated mechanical ventilators to deliver airway management.
- Ensured accurate adjustments of ventilators based on physician orders and clinical guidelines.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
Education
License - Respiratory Therapist
Community College of Allegheny County
Pittsburgh, PA1991
Skills
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Proactive attitude
- Telephone etiquette
Timeline
Concierge
Magnolia Springs Loveland
09.2023 - Current
Respiratory Therapist
Sleep Centers of Greater Pittsburgh
05.2010 - 05.2015
Respiratory Therapist
UPMC Mckeesport Hospital
09.1991 - 02.2009
License - Respiratory Therapist
Community College of Allegheny County
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