Dean Manry
Automotive Management
Waxahachie,Tx
Summary
Accomplished leader brings proven ability to lead sales teams, develop and implement effective sales strategies, and drive customer satisfaction. Adept at identifying customer needs, implementing sales plans, and generating new business opportunities. Track record of success in exceeding sales goals and expanding customer base.
Overview
20
20
years of professional experience
Work History
New Vehicle Sales Director
Southwest CDJR
01.2024 - Current
- Oversaw daily operations of the showroom floor, ensuring smooth functioning and a welcoming environment for customers.
- Implemented innovative employee training programs, leading to higher staff retention rates and improved performance.
- Fostered a collaborative work environment among sales representatives by encouraging teamwork and open communication.
- Led weekly sales meetings to review performance metrics, share best practices, and discuss upcoming opportunities.
- Maintained a high level of professionalism, setting the standard for all team members to follow.
- Streamlined sales processes to improve efficiency, resulting in shorter closing times and increased revenue.
- Set individualized goals for each team member in alignment with overall dealership objectives.
- Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
- Increased vehicle sales by developing and implementing effective sales strategies tailored to customer needs.
- Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.
- Analyzed sales data regularly to identify areas for improvement within the team, implementing necessary changes promptly.
- Assisted in resolving any customer issues or concerns swiftly while maintaining a professional demeanor throughout interactions.
New Vehicle Sales Director
Gateway Buick Gmc
04.2017 - 09.2023
- Increased sales10% year over year for5 years, leading to a top3 ranking in our zone
- Hired trained and motivated a staff of22 sales people with no turn over for5 years
- Managed lender relationships to ensure a constant flow of capital and improve access to funding
- Successfully maintained CSI over expected zone requirements, ensuring no customer or business impact
- Implemented new processes and procedures to streamline work and improve efficiency
General Sales Manager
Rick Case Automotive
03.2014 - 01.2017
- Developed action plans for improving customer service practices across the organization
- Created and maintained relationships with clients, vendors, and distributors to ensure customer satisfaction
- Maintained accurate records of all sales transactions utilizing appropriate software programs
Education
Bachelor of Science (B.S.) - Business Administration
University of Texas @ Dallas
Richardson, TxSkills
- Experienced Retail Sales Leader
- Influential Leadership Competence
- Client Relationship Management
- Social Perceptiveness
- Skilled Negotiator
- Reporting and Querying Skills
- Results-Oriented Manager
- Quality Improvements
- Proficient in Managing Multiple Tasks
- Data-Driven Problem Solver
Timeline
New Vehicle Sales Director
Southwest CDJR
01.2024 - Current
New Vehicle Sales Director
Gateway Buick Gmc
04.2017 - 09.2023
General Sales Manager
Rick Case Automotive
03.2014 - 01.2017
Bachelor of Science (B.S.) - Business Administration
University of Texas @ Dallas
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