Chez Gebhart

New Vehicle Sales Director

Lexus Of Sarasota

Sarasota, FL

04.2006 - 11.2023

I was hired on as a lot porter, I was promoted to detailer after 4 months. After 8 total months with the company I was promoted to Sales. I did sales for 7 years while consistently in the top 3 on the sales leader board out of 18 Reps. I was then promoted to Internet Manager. I did this for 2 years and 6 months and loved it. I was then promoted to New Vehicle Floor Manager. I preformed that title for 2 years. Then, I was promoted to New Vehicle Sales Director which is the title I retained until I left.
Ordered all New vehicles, all dealer trades and managed new vehicle inventory that ranged between 8.1 - 10.2 million.
Handled all incentive, rebate monies from Lexus and made sure they were payed in a timely manner.
Preformed 50% of all appraisals.
Reviewed, approved and declined pre-owned recon service tickets.
Worked beside and Guided the new vehicles sales department to being in the top 25 for NEW Vehicle sales out of 243 for the last 5 years.
Developed and implemented sales strategies to increase new vehicle sales.
Conducted market research to identify customer needs and preferences in order to develop targeted marketing campaigns.
Maintained detailed records of all new car sales, inventory, and customer information.
Analyzed weekly reports to assess sales performance and recommend changes for improvement.
Created promotional materials such as brochures, flyers, posters, banners. to advertise vehicles for sale.
Developed relationships with local dealerships in order to gain access to more stock options for customers.
Organized special events such as test drives and open house days at the dealership in order to attract potential buyers.
Resolved customer complaints regarding vehicle purchases in a timely manner.
Coordinated with finance teams to ensure that financing arrangements were completed quickly and efficiently for customers who required them.
Monitored competitor activities in order to remain up-to-date on industry trends and adjust strategies accordingly.
Ensured that all paperwork was properly filled out including invoices, warranties, registrations.
Recruited qualified personnel for sales positions within the organization according to established guidelines.
Established standards of performance for team members related to closing deals and meeting targets.
Maintained vehicle selection, pricing and specials on website and social media.
Mentored employees to help achieve sales and CSI standards.
Leveraged CRM database to drive customer contacts, appointments and sales.