Dean Neale
Coeymans,New York
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized, Dependable; willing to take on added responsibilities to meet team goals. Excellent record of punctuality and work ethic.
Overview
6
6
years of professional experience
Work History
Pool Technician
Pinch A Penny Pool Patio Spa
02.2020 - 07.2023
- Demonstrated one on one with customers to tell them about how their pool need to be treated.
- Greeted every customer upon arrival of starting maintenance / Developed lasting customer relationships over time.
- Tested and obtained water readings, then adjusted water chemistry to keep pool clean, sanitized and balanced.
- Cleaned and upheld company vehicle regularly to maintain professional appearance when working and driving to customers homes or businesses.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment to educate customers in proper pool operation and maintenance.
- Vacuumed and brushed pools to remove dirt, debris and contaminants on sides and bottom of pool.
Inspected vehicle before and after trips to identify needs and handle regular maintenance.
Lawn Care Technician
L&N Lawn Care
01.2017 - 11.2018
- Developed lasting customer relationships to help grow consumer network.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Maintained routine landscaping schedules to boost lawn health.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Education
No Degree - Information Technology
State College of Florida
Bradenton, FLHigh School Diploma -
Braden River High School
Bradenton, FL06.2018
Skills
- Expert Customer Relationship Building
- Inventory Management
- Schedule Management
- Pool Maintenance
- Chemical Level Testing
- Preventive Maintenance
- Vehicle Maintenance
- Vehicle Inspection
- Route Determination
- Equipment Installation
- Clean Driving Record
Timeline
Pool Technician
Pinch A Penny Pool Patio Spa
02.2020 - 07.2023
Lawn Care Technician
L&N Lawn Care
01.2017 - 11.2018
No Degree - Information Technology
State College of Florida
High School Diploma -
Braden River High School