Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan F. Benoit

Summary

Dynamic and adaptable professional with a proven track record in customer service and teamwork, honed at Superior Pools and in fast-paced food service environments like Starbucks. Excelled in critical thinking and problem-solving, significantly enhancing customer satisfaction. Expert in Microsoft Office and computer skills, seamlessly integrating technology to improve operational efficiency.

Overview

5
5
years of professional experience

Work History

Pool Technician

Superior Pools
06.2021 - 08.2023
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Accommodated diverse client requests by providing customized solutions tailored to their individual needs.

Worker

Starbucks
01.2020 - 04.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

Worker

Wendy's
09.2018 - 11.2020
  • Utilized POS system to receive and process food and beverage orders.
  • Processed customer payments and balanced cash drawers.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Cleaned and organized kitchen, dining and service areas.

Education

Bachelor of Science - Biology

Felician University
Lodi, NJ
05-2024

High School Diploma -

Palisades Park Jr/Sr High School
06-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Critical thinking
  • Problem identification
  • Fluent bilingualism
  • Adaptability
  • Microsoft Office expert
  • Computer Skills expert
  • Microsoft teams
  • Ability to work under pressure expert

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pool Technician

Superior Pools
06.2021 - 08.2023

Worker

Starbucks
01.2020 - 04.2021

Worker

Wendy's
09.2018 - 11.2020

Bachelor of Science - Biology

Felician University

High School Diploma -

Palisades Park Jr/Sr High School

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Juan F. Benoit