Dean Pearsall
Fairview Park,OH
Summary
Dynamic General Manager with expertise in operations management and team leadership. Proven track record in enhancing customer satisfaction and driving process optimization to achieve measurable results.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
1
1
Certification
Work History
General Manager
Advanced Auto Parts
3049 W117th Cleveland Ohio 44111
12.2023 - Current
- Led daily operations to enhance customer satisfaction and service efficiency.
- Developed and implemented strategic initiatives to optimize inventory management processes.
- Trained and mentored staff, fostering a culture of continuous improvement and accountability.
- Analyzed sales data to identify trends, driving targeted marketing strategies for increased revenue.
- Streamlined workflow processes, improving overall team productivity and operational effectiveness.
- Collaborated with cross-functional teams to align business objectives with operational capabilities.
- Managed vendor relationships, ensuring quality products and timely deliveries for optimal stock levels.
- Conducted regular performance evaluations, setting goals that aligned with organizational priorities for growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Self Employed
Done Right Painting and Remodling
4251 W210th Street Fairview Park, Oh 44126
02.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Buisness Owner /Master Mechanical Technician
All Good Automotive
1723 Brookpark Rd. Cleveland, Oh 44109
01.2018 - 02.2020
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented strategic marketing initiatives to increase brand visibility and attract new clients.
- Oversaw inventory management, optimizing stock levels to reduce costs and enhance product availability.
- Trained and mentored staff, fostering a collaborative environment that improved team performance and morale.
- Analyzed financial reports to identify trends, driving informed decisions for budget allocation and resource management.
- Established relationships with suppliers, negotiating contracts to secure favorable terms and conditions for the business.
- Led quality control processes, ensuring compliance with industry standards and enhancing service reliability.
- Enhanced customer experience through process improvements, resulting in increased retention rates and positive feedback.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Generated revenues yearly and effectively capitalized on industry growth.
- Diagnosed and repaired complex mechanical issues using advanced diagnostic equipment.
- Mentored junior technicians on best practices for repair processes and safety protocols.
- Utilized computer-aided design (CAD) software for precision modifications in custom automotive projects.
- Coordinated with vendors and suppliers to source high-quality parts at competitive prices while maintaining positive relationships.
- Reduced downtime by quickly troubleshooting and resolving mechanical issues.
- Mastered numerous specialized tools required for various types of mechanical work, enhancing versatility within the technician role.
- Wrote work orders and parts fabrication requests.
Lance Corporal E-4
United States Marine Corps
San Diego, CA
01.1998 - 01.2004
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Education
Master of Science - Science Education
California University
San Diego, CA06-2004
BBA - Business
California University
San Diego, CA06-2004
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Inventory control
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Administrative skills
- P&L management
- Motivation
- Labor cost controls
- Customer retention
- Deadline oriented
- Performance improvement
- Project management
- Consistently meet goals
- Facility management
- Workflow planning
- Recruitment
- Purchasing
- Expense control
- Business development
- Troubleshooting expertise
- Quality management
- Sales expertise
- Cost reductions
- Marketing
- Sound judgment
- New business development
- Vendor sourcing
- Risk management
- Sales team development
- Loss prevention
- Proficient in [software]
Certification
Was ASE certified. Need to re up.
Timeline
General Manager
Advanced Auto Parts
12.2023 - Current
Self Employed
Done Right Painting and Remodling
02.2021 - Current
Buisness Owner /Master Mechanical Technician
All Good Automotive
01.2018 - 02.2020
Lance Corporal E-4
United States Marine Corps
01.1998 - 01.2004
Master of Science - Science Education
California University
BBA - Business
California University