Dean Scales
Okeana
Summary
No matter the job, if you do the right thing everyday, you will be successful. Problem solving is tremendously satisfying for me. I excel at assembling and mentoring great teams. I have demonstrated skills in writing code and working with IT groups to streamline tools and reduce redundancies. My background in statistical analysis allows me to thoroughly examine processes to identify opportunities to improve efficiency. Because of my ability to multi-task and my strong organizational skills, I thrive in a fast-pace environment. I am a strong leader and trainer with experience in negotiation, investigations and conflict resolution. I am comfortable using my written and oral communication skills to engage with any type of audience and setting. I am excited to find my next great challenge.
Overview
22
22
years of professional experience
Work History
Independent Contractor
1099 R Work
Northwest Ohio
01.2020 - Current
- Started business Bonnie Gean’s Micro Greens (est. 2022)
- Data analyst and MS Office consultant
- Life insurance sales and agent training
- Handyman and Gig work
District Manager
Pizza Hut (Blugrass Pizza)
Northwest Ohio
10.2022 - 03.2026
- Directed operations across up to 9 locations, ensuring compliance with company goals, standards and policies without sacrificing profitability.
- Implemented strategic initiatives to enhance customer service and operational efficiency across district outlets.
- Hired, trained and mentored management teams, fostering leadership skills and improving staff performance.
- Collaborated with supply chains to optimize inventory management while reducing waste.
- Conducted performance reviews, providing actionable feedback to improve effectiveness and morale.
- Evaluated store performance using analytics tools to identify areas of improvement and implement action plans for continuous growth.
Life Insurance Agent
Liberty National Life Insurance Company
Ohio
08.2020 - 10.2022
- Developed customized employer group life insurance plans tailored to company needs.
- Educated clients on policy benefits and coverage options.
District Manager
Pizza Hut (Chaac Pizza)
Ohio/Indiana
01.2019 - 01.2020
- Rebuild, streamline and maintain 8 stores with efficiency amd waste reduction.
- Submitted regular Progress and Strategy reports to the District Operator.
- Ensure franchise expectations and mission were upheld at all times
- Market purchased from CFL Pizza in 2019
District Manager in Training
Pizza Hut (CFL Pizza)
Ohio
01.2016 - 01.2019
- Prior internal roles: Area Coach (District Manager) in Training graduation (2019), General Manager (2017-2019), and General Manager in Training (2016).
- Primary store rotated to weakest performing store every 9 months because of my consistent ability at revising and reaching company goals at problematic stores.
- Rebuilt a second store without primary store losing ground, even while I was offsite.
- 100% cleanest score on primary store on every HQSC.
Project Coordinator/ Procurement
Snap-on Tools
Kenosha, WI
01.2014 - 01.2015
- Oversaw all military and industrial parts—from part setup to out the door.
- Developed and implemented new order and tracking processes to accommodate the unique sale system.
- Significantly reduced time and personnel expenditures by creating query pulls, macro runs and page setups.
- Handled all required explicating through a team of people.
Purchasing Clerk and Quote Database
Snap-On Tools
Kenosha, WI
01.2010 - 01.2014
- Contracted through Volt during 2010
- Improved web pages for Quote Database by partnering with web coders.
- Streamlined Quote Database into a “one stop shop” for multiple internal departments.
- Supplied quote of parts for Sales.
- Maintained the Quote Database.
- Designed Excel Macros to expedite queries for monthly reporting.
- Launched new applications
Actuarial Analyst
Aon Hewitt (formerly Hewitt Associates)
Lincolnshire, IL
01.2006 - 01.2009
- Produced benefit indexing summarization and evaluations of clients’ employee benefit programs.
- Oversaw client relations, including product sales and management of clients’ data.
- Utilized my extensive knowledge of retirement, and health and welfare benefits.
- Analyzed and reported trends in benefit changes, cost and inflation.
- Worked with IT to solve problems with on-site programs.
Customer Service Associate
Aon Hewitt (formerly Hewitt Associates)
01.2004 - 01.2006
- Project leader for multiple projects.
- Performed as Subject Matter Expert for retirement, health and welfare benefits.
- Personally handled employee benefit updates and requests.
- Facilitated audit of benefit plan memberships.
Education
Bachelor of Science - Accounting
Ball State University
Muncie, IN01-2004
Skills
Critical Thinking
Leadership
Statistical Analysis
Resource Coordination
Collaboration
Marketing
Streamlining Reporting
Event Management
Additional Information
- Extremely experienced with MS Excel, MS Word, MS Power Point, Adobe, Outlook, but Excel is where I do some of my best work. I am more than proficient in Google calendar, Google drive, Microsoft Systems and People Matters.
- References available upon request.
Timeline
District Manager
Pizza Hut (Blugrass Pizza)
10.2022 - 03.2026
Life Insurance Agent
Liberty National Life Insurance Company
08.2020 - 10.2022
Independent Contractor
1099 R Work
01.2020 - Current
District Manager
Pizza Hut (Chaac Pizza)
01.2019 - 01.2020
District Manager in Training
Pizza Hut (CFL Pizza)
01.2016 - 01.2019
Project Coordinator/ Procurement
Snap-on Tools
01.2014 - 01.2015
Purchasing Clerk and Quote Database
Snap-On Tools
01.2010 - 01.2014
Actuarial Analyst
Aon Hewitt (formerly Hewitt Associates)
01.2006 - 01.2009
Customer Service Associate
Aon Hewitt (formerly Hewitt Associates)
01.2004 - 01.2006
Bachelor of Science - Accounting
Ball State University