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Friendly and guest-focused hospitality and guest service professional with 10+ years of business ownership experience and current operations experience at Universal Studios Hollywood. Skilled in guest relations, team leadership, safety compliance, conflict resolution and delivering exceptional customer experiences in fast-paced environments. Bilingual in English and Spanish with strong communication and operational management skills.

Energetic Manager enthusiastic about delivering superior service to every guest. Successful at quality of service and guest satisfaction. Experienced Manager with over 10 years of experience in the hotel industry. Excellent reputation for resolving problems and improving customer satisfaction.

Polished bilingual guest services coordinator in the non-profit sector with 8 years of passionate experience balancing both the needs of guests and staff. Highly skilled at supporting guests' needs and satisfaction to the utmost degree in a fast paced, ever changing environment. Well versed in conflict resolution, team building, and communication skills. Adept at having difficult conversations from a wide range of topics including grief, domestic violence, and mental health emergencies. Offering a keen eye for incorporating DEI initiatives, especially those that develop language equity, into all aspects of the guest and staff experience. Eager and willing to learn new skills to best support my team. Self-motivated leader who not only identifies problems, but also offers supportive solutions.

Background in luxury retail, interior decorating, and luxury hospitality, with experience in client relations, personalized service, and fast-paced environments. Skilled in time-sensitive coordination, cross-department communication, and managing customized guest experiences. Interested in the intersection of fashion, design, and business, and excited to bring my experience, organization, and adaptability to a corporate fashion environment.

Dean varos

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Executive Lead Guest Services

Front Services Supervisor

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Bachelor of Science - Communications

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Executive Lead Guest Services

Front Services Supervisor

Bachelor of Science - Communications

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