Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Deana Bowers

Greensboro,NC

Summary

Customer service representative with experience in guest services in a wide range of industries. A highly resourceful and enthusiastic individual with knowledge in administrative and operational procedures. I am pursuing opportunities that will compliment my current skill and contribute to my professional growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Security Officer

Securitas
01.2018 - Current
  • Managed email account for the company
  • Monitored all activity on site via vehicle and foot patrol
  • Consistently generate ID badges for arriving guests
  • Complete scanned checkpoint tours in all building

Data Entry

Southern Optical
09.2017 - 11.2017
  • Input data for prescriptions
  • Contact optometrist for prescription verification
  • Input specified discounts for insurance

Teaching Assistant

Chesterbrook Academy
02.2015 - 04.2016
  • Assisted with preparing lessons for the week
  • Setting up classroom with material needed for the day
  • Planning various activities for the children
  • Chaperone field trips and other activities
  • Tutor session for individual and groups of children

Receptionist

Chris's Car Care
08.2013 - 11.2014
  • Cheerfully greet incoming guests/clients
  • Prepared orders for incoming and departing vehicles
  • Maintained proper cash handling procedures
  • Created guests' invoices for services
  • Managed email account for the company
  • Researched necessary parts for specific vehicles
  • Maintained a clean and organized work space

Manager

Prevail Management
02.2013 - 05.2013
  • Successfully trained & promoted incoming employees
  • Provided friendly and professional customer interactions
  • Established new accounts, customer credit, and set up payment methods
  • Consistently met company goals and commitments

Education

Diploma -

Surrattsville High School
Clinton, MD
06.2006

Diploma -

Friendly High School
Fort Washington, MD
04.2002

Skills

  • Customer service
  • General security
  • Surveillance
  • Report writing
  • Incident reporting
  • Security guard license

Certification

First Aid Certification

Timeline

Security Officer

Securitas
01.2018 - Current

Data Entry

Southern Optical
09.2017 - 11.2017

Teaching Assistant

Chesterbrook Academy
02.2015 - 04.2016

Receptionist

Chris's Car Care
08.2013 - 11.2014

Manager

Prevail Management
02.2013 - 05.2013

Diploma -

Friendly High School

Diploma -

Surrattsville High School

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Deana Bowers