Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deana Hart

Arvada,CO

Summary

Experienced sales professional with 15 years of experience in driving sales growth and profitability at both local and national levels. Demonstrates excellent customer service skills and takes initiative to efficiently drive projects to successful completion. Known for a commonsense approach to quickly resolving issues.

Overview

Work History

Owner

D-Clutter Professional Organizing Services
  • Specializing in residential organizing in all areas of the home
  • Office organizing includes paper and file management
  • Downsizing / Senior downsizing / unpacking services
  • Guidance and coordinating the move to relocate clients
  • Scheduling of jobs, payroll, training.

Customer Service Coordinator - Remote

Home Sweet Home
  • Introduction phone calls with employees or executive of large corporations such as Apple, Google, Boeing, HCA Healthcare, and other national companies to explain relocation package so client has a clear understanding of services offered
  • Schedule and coordinate vendor services for client
  • Duties require file management, computer update after each interaction with client and supplier, schedule changes, margin management, billing, email communication and follow up
  • Finding new vendors in specific areas in all fifty states.

Customer Service Representative/Account Executive

Land Title / Ascendant Titte / Homestead Title /Chicago Title
  • Prospect new customers to build territory and grow customer base
  • Meet monthly revenue goals and manage pipeline
  • Maintain current customer accounts
  • Time management to meet deadlines of high-volume workloads
  • Established new clients through persuasive presentations, strong relationship building by providing excellent customer service support to ensure repeat business
  • Create marketing material including brochures and direct mail pieces to create customer awareness to increase sales for clients
  • Securing new accounts in a challenging real estate market
  • Following all RESPA guidelines.

National Customer Service Representative

National Settlement Services / Title America
  • Prospecting new customers to bring in new client business and build pipeline
  • Maintain current customer accounts
  • Collaboration with national companies such as Bank of America, Wells Fargo, and other local and national companies
  • Established sales relationships with large companies generating 1 to 3.2 million in monthly revenue
  • Time management to meet deadlines of high-volume workloads that included disbursements of closing files, proofing of legal documents, transmittal of loan packages and file management.

Restaurant Manager/Catering Director

El Jebel Shriner Temple
  • Weekly scheduling of staff for restaurant and banquets, payroll, interviews, hiring and creating food menus, food and beverage ordering and inventory
  • Meeting with client to get details for event of food, beverages, decorations, music, and entertainment
  • Planning and managing details of multiple catering events and functions while meeting strict deadlines
  • Providing superior service for quality catering events while keeping high quality food and beverage requirements.

Sales Manager/Merchandise Buyer/Advertising

Dancewear Unlimited
  • Manager, buyer, and advertising for boutique
  • Purchased all merchandise and managed inventory for store
  • Designed and implemented floor displays to promote floor appeal to increase sales volume
  • Duties to increase for sales, revenue, daily bank deposits, payroll, monthly budgets, hiring, training of staff and weekly scheduling of employees.

Education

Associates of Science Degree /Fashion Merchandising/Business -

Arapahoe Community College
Littleton, CO

Dietetic Technology - undefined

Front Range Community College
Westminster, CO

Skills

  • Proficient in written and verbal communication
  • Detailed orientated
  • Customer Service
  • Microsoft Office
  • Organized
  • Word
  • Management
  • Administrative skills
  • Excel
  • Outlook
  • Marketing
  • Business Management

Timeline

Owner

D-Clutter Professional Organizing Services

Customer Service Coordinator - Remote

Home Sweet Home

Customer Service Representative/Account Executive

Land Title / Ascendant Titte / Homestead Title /Chicago Title

National Customer Service Representative

National Settlement Services / Title America

Restaurant Manager/Catering Director

El Jebel Shriner Temple

Sales Manager/Merchandise Buyer/Advertising

Dancewear Unlimited

Associates of Science Degree /Fashion Merchandising/Business -

Arapahoe Community College

Dietetic Technology - undefined

Front Range Community College

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Deana Hart