Hi, I’m
Deana Nicosia
Orlando,FL
Summary
Highly accomplished sales professional with a proven track record of delivering exceptional customer service for over 10 years. Recognized as a top-tier performer, consistently exceeding sales targets and driving revenue growth. Skilled at building strong relationships with clients and leveraging excellent communication. Committed to delivering outstanding results, bringing a strong work ethic, a strategic mindset, and a passion for providing unparalleled service to every customer interaction.
Overview
15
years of professional experience
Work History
EUROPEAN WAX CENTER
Wax Specialist
08.2017 - Current
Job overview
- Educate clients on skin care regiments
- Top sales associate monthly
- Wax specialist
- Customer Service
Marijuana doctor
Medical marijuana receptionist
08.2019 - 04.2020
Job overview
- Outtake/Intake/follow ups
- Intake, sets up paperwork & payments
- Sell CBD products
TREND STUDIOS Salon
Front desk associate
11.2016 - 07.2017
Job overview
- Stylist
- Front desk associate - book appointments/take rescheduling
- Sold products daily
- Customer Service
MOXIE Salon
Front desk associate
05.2015 - 08.2016
Job overview
- Stylist
- Front desk associate - book appointments/take rescheduling
- Makeup artist
- Sold MOXIE products
Beyond Hair
Assistant Manager
06.2010 - 01.2015
Job overview
- Front desk co-manager
- Stylist
- Sales
- Customer Service
Education
High school diploma or GED
Valencia CollegeFlorida
Associate in Arts (AA) from Radiology
12.2021
Parisian Beauty AcademyHackensack, NJ
09.2009
Seminole Community CollegeSanford, FL
04.2008
Skills
- MICROSOFT WORD
- WORD
- MULTITASKING
- Front Desk
- Retail Sales
- Communication Skills
- Organizational Skills
- Sales
- Guest Services
- Upselling
- Customer support
- Salon software
- Knowledge of Microsoft word
- Excellent at multitasking in a fast-paced environment
- Exquisite customer service skills
- Great at sales
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical marijuana receptionist
Marijuana doctor
08.2019 - 04.2020
Wax Specialist
EUROPEAN WAX CENTER
08.2017 - Current
Front desk associate
TREND STUDIOS Salon
11.2016 - 07.2017
Front desk associate
MOXIE Salon
05.2015 - 08.2016
Assistant Manager
Beyond Hair
06.2010 - 01.2015
High school diploma or GED
Valencia College
Associate in Arts (AA) from Radiology
Parisian Beauty Academy
Seminole Community College
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