Kiara Jones
Durham,NC
Summary
Experienced professional with 6+ years in client support,training coordination, and business operations. Proficient in managing sensitive information, complex scheduling, and providing administrative support. Highly organized with strong communication skills and a passion for people-focused work. Seeking Administrative Assistant role to leverage administrative and organizational strengths.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wax Specialist
Jade Beauty
Durham, NC
02.2025 - Current
- Oversee appointment confirmations to ensure smooth daily operations.
- Maintain accurate client records and confidential service notes.
- Maintained professional client relationships through effective communication and after care options.
- Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
District Trainer | Wax Specialist
European Wax Center
Raleigh-Durham, NC
02.2023 - 02.2025
- Led onboarding and training sessions across multiple locations; created training materials to improve efficiency.
- Conducted team assessments and provided coaching to support skill development and retention.
- Maintained training records, schedules, and tracked employee progress.
- Partnered with leadership to address staff needs and operational improvements.
Beauty Supervisor
Victoria’s Secret
Raleigh, NC
12.2021 - 02.2023
- Managed daily store functions such as team scheduling, floor coverage, and internal communications.
- Facilitated product training and customer experience coaching for new hires.
- Maintained performance logs and assisted with sales reporting.
- - Supported store leadership in planning events and promotional rollouts.
Education
Massage Therapy Coursework - undefined
Durham Technical Community College
01.2021
Esthetics Certification - undefined
Aveda Institute
01.2020
Skills
- Office Support & Scheduling
- Client Communication & Service
- Onboarding & Staff Training
- Document Preparation & Filing
- Data Entry & Record Management
- Conflict Resolution
- Time Management
- Calendar Coordination
- Internal Communications
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Deadline oriented
Certification
- Scrum Master - In progress
- Esthetician
Timeline
Wax Specialist
Jade Beauty
02.2025 - Current
District Trainer | Wax Specialist
European Wax Center
02.2023 - 02.2025
Beauty Supervisor
Victoria’s Secret
12.2021 - 02.2023
Massage Therapy Coursework - undefined
Durham Technical Community College
Esthetics Certification - undefined
Aveda Institute